“fulfilmentcrowd stood out to me as they are modernising a very old fashioned industry by creating slick technology”- Andy Jefferies, Co-Founder.
Dock & Bay offer an innovative solution to the beach, thought up by two friends from opposite ends of the globe while travelling. Launched in August 2015, Aussie Ben and Brit Andy retail a colourful range of super absorbent, sand-free quick dry towels. Providing a point of difference in the $22 billion beach and swimwear market, their towels are 2 metres in length, making them the biggest yet most compact towel in their sector. It is no surprise then, that their products quickly became UK & US top-ranked sellers on Amazon. Hoping that the well-informed advice of an experienced investor would fuel further business growth, Ben and Andy took to Dragon’s Den in 2017, where they successfully received a £75,000 investment from Deborah Meadon.
Deborah comments on her belief in the brand:
“Doing what towels have done for years only faster, lighter, more compact. [Dock & Bay] make the best kind of business: take a product everyone knows and uses and make it better”.
Thanks, in part, to Deborah’s generous investment, Ben and Andy were able to experiment with new products and expand their range into the wider swimwear market- the most recent addition being male swim shorts made from recycled plastic bottles.
With their number of placed orders surging, Dock & Bay needed a fulfilment house with a flexible storage offering to support their current and future acceleration of growth. Dock & Bay retail their products on eBay, Amazon and via their Magento-powered website; it was fulfilmentcrowd’s ability to integrate with these marketplaces, pulling Dock & Bay’s placed orders through to their order processing platform in real-time, that also helped seal the deal.
“fulfilmentcrowd’s technology allows for my orders to be processed efficiently and effectively with little to no errors, leaving our customers very happy!”
Dock and Bay have experienced massive growth since going live from fulfilmentcrowd’s Chorley-based centre. Originally processing less than 100 orders throughout their first month of integration with the company’s order processing platform, the retailer now dispatch thousands of orders monthly. As the business continues to grow from strength to strength, we can’t wait to see what colourful new products they’ll come up with!
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