Growing a successful ecommerce business relies on the efficient fulfillment of orders and cost-effective shipping to your customers. With nearly 40 years of experience in mail order and retail, fulfilmentcrowd has a deep understanding of the software, people and processes needed to deliver consistently amazing online shopping experiences.
fulfilmentcrowd operate centers in Dusseldorf and Leipzig, offering over 75,000 square feet of clean, modern warehouse capacity within easy reach of carrier hubs. In response to strong demand for fulfillment services, we are continually expanding our network and capability.
The fulfillment services we offer range from 'vanilla' to a multi-colored sundae with sprinkles on top. If you have a special project or custom requirement, contact our expert solutions team for an initial chat.
IRL Digital
Martyn Lester
“We work with influencers to monetise their personal brand through social networks. With fulfilmentcrowd, we can quickly spool up new Shopify websites and sell through stock with complete confidence in our customer experience”
Channels and Marketplaces
The fulfilmentcrowd platform and network of fulfillment centers sit at the heart of e-commerce, integrating seamlessly with your website, CRM, ERP and finance software.
Open technology for power users
Quickly create custom connections to your in-house systems or the IoT via API and webhook support.
We're here to help with any questions you may have about using our fulfillment centers and services in Germany. Some of the more common ones can be found below
Fashion, health and beauty account for the majority of Germany's eCommerce market, so it's no surprise that these sectors are well-represented in fulfilmentcrowd's customer base. However, they are by no means alone.
fulfilmentcrowd provides fulfillment services for an array of companies shipping everything from books, media, toys and giftware to homewares, soft furnishings, electronics, beverages and chilled foods. Put simply, if a product comes in a box or will fit in a box (or a bag), we can handle, store and ship it from any of our fulfillment centers.
The fulfilmentcrowd platform supports all major channels and marketplaces, including popular ones like:
To name but a few....
Integration is 'plug and play' which means that you can easily link your website with the fulfilmentcrowd app and start selling in minutes. On average, it takes 8 days to complete the onboarding program and start shipping from our fulfillment centers.
If you want to create your own integrations with any third party software, the fulfilmentcrowd platform has an open API and webhook support.
We build custom fulfillment services around the needs of our customers. Examples of our most recent work include:
At fulfilmentcrowd, when we need more space, we don't just go out and build bigger fulfillment centers. This would be costly and have a negative impact on the environment, swallowing up green space, not to mention the energy consumed by construction.
We believe that there are literally hundreds of millions of square feet of underutilized space in existing fulfillment centers around the world and we seek to fill this space, making the very best of what is already there.
We have trusted partners around the world who offer under-utilized space and resources. Often these partners are retailers in their own right with decades of experience in the management of fulfillment centers and shipping of orders.
We fulfill and ship thousands of orders every day. What may seem like huge volumes to most online retailers is just another day at the office for fulfilmentcrowd.
We've been developing software to manage the collection, processing and shipping of orders for nearly 40 years and trusted to manage fulfillment services for some of the world's best-known online retail brands. Literally hundreds of e-commerce businesses have trusted us to deliver for their customers. You can too.
The fulfilmentcrowd business model is truly unique. Most fulfillment service providers would baulk at working with start-ups due to the space required for stock holding with little to no guarantee of order volumes. We are different.
By making use of previously under-utilized space and resources, fulfilmentcrowd enables early-stage online retailers to place their stock with us, even if initial orders volumes are really low. After all, the space wasn't being used anyway!
The model allows fulfilmentcrowd to operate profitably and on a viable basis, regardless of the number of orders being shipped. So dream big, focus on your business and trust our fulfillment centers to manage your goods with care and ship your orders on time, every time. Hundreds of other retailers already do.
Fashion, health and beauty account for the majority of Germany's eCommerce market, so it's no surprise that these sectors are well-represented in fulfilmentcrowd's customer base. However, they are by no means alone.
fulfilmentcrowd provides fulfillment services for an array of companies shipping everything from books, media, toys and giftware to homewares, soft furnishings, electronics, beverages and chilled foods. Put simply, if a product comes in a box or will fit in a box (or a bag), we can handle, store and ship it from any of our fulfillment centers.
fulfilmentcrowd operates modern fulfillment centers in Dusseldorf and Leipzig, offering flexible capacity, scalability and easy access to domestic and international carrier hubs.
Every fulfillment center operates to the highest standards of performance, cleanliness and security, so rest assured that your goods and reputation are in safe hands.
Germany is the sixth largest market for eCommerce with a revenue of US$109 billion in 2021, placing it just behind South Korea and the United Kingdom. Whilst invoice / cash on delivery remains a popular form of payment for online purchases, Credit/Debit Card and Paypal accounted for 67% of orders in 2020.
Shopify is the most commonly used ecommerce platform, but is challenged by local players such as Shopware OXID, ePages and Plentymarkets.
With an increase of 14%, the German eCommerce market contributed to the worldwide growth rate of 29% in 2021. Revenues for eCommerce continue to increase.
Market expansion in Germany is expected to continue over the next few years, as indicated by the Statista Digital Market Outlook. It is predicted that the compound annual growth rate over the next four years will be 5%. Compared to the year-over-year growth of 14%, this decrease suggests a moderately flooded market. Another indicator of market saturation is the online penetration of 72% in Germany; in other words, 72% of the German population have bought at least one product online in 2021.
In general, German customers can be characterized as very demanding; they expect the shopping experience to be without problems and have high expectations of product quality.
Germans are in general conservative and skeptical; they value reliability and, for that reason, locating operations within the country and offering free shipping and returns helps to build trust. Moreover, for the best results, your ecommerce store or product listings should be localized to Germany which means flawless German language, prices in EUR and compliance with the German legal requirements (such as the need for an ‘Impressum’ page).
The biggest player in the German eCommerce Market is amazon.de. The store had a revenue of US$18.1 billion in 2021. It is followed by otto.de with US$5.1 billion revenue and zalando.de with US$2.7 billion revenue. Altogether, the top three stores account for 25% of online revenue in Germany.
Electronics & Media is the largest market segment in Germany accounting for 27% of eCommerce sales. This is followed by Fashion with 24%, Toys, Hobby & DIY (22%). Furniture & Appliances (14%) and Food & Personal Care (13%).
In Germany, Deutsche Post DHL is used by 82% of online stores operating in the country. Hermes and DPD complete the top three with 21% and 17% market share respectively.
If you want to store and send goods from a fulfillment center in Germany, the following VAT guidance applies:
German registered companies
If you want to store and send goods from a fulfillment center in Germany, the following VAT guidance applies:
You must have a German VAT Number & EU EORI Number. If not registered for VAT, you still require a EORI number to export goods.
Companies registered outside Germany, but inside the EU
You must have a VAT & EORI Number registered in Germany or any other EU country. Customer invoices will be Zero rated on everything.
Customer registered outside the EU
You must have a VAT & EORI Number registered in Germany or any other EU country. In addition, you will need to appoint a fiscal representative or incorporate a company within the EU to ensure your goods can be imported into Germany and delivered to the fulfillment center.
Germany is the sixth largest market for eCommerce with a revenue of US$109 billion in 2021, placing it just behind South Korea and the United Kingdom. Whilst invoice / cash on delivery remains a popular form of payment for online purchases, Credit/Debit Card and Paypal accounted for 67% of orders in 2020.
Shopify is the most commonly used ecommerce platform, but is challenged by local players such as Shopware OXID, ePages and Plentymarkets.
Selecting a fulfillment provider takes time but, if you're ready, you can join the crowd today and be up and running before you know it.
Take a look around the platform and get comfortable, with no commitments or payment details. Your data is completely secure.
Connect to your most-used apps, websites and marketplaces
Choose the country in which you’d like to store goods and ship orders.
Once we've identified the best fulfillment centre for your goods, we'll help you to arrange delivery
Our fulfilment centres will carefully pick and pack orders, ensuring they are securely delivered to your customers
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