Fashion, health and beauty account for the majority of the US eCommerce market, so it's no surprise that these sectors are well-represented in fulfilmentcrowd's customer base. However, they are by no means alone.

fulfilmentcrowd provides fulfilment services for an array of companies shipping everything from books, media, toys and giftware to homewares, soft furnishings, electronics, beverages and chilled foods. Put simply, if a product comes in a box or will fit in a box (or a bag), we can handle, store and ship it from any of our fulfilment centres. 

The fulfilmentcrowd platform supports all major channels and marketplaces, including popular ones like:

• Shopify
• Amazon
• eBay
• Magento
• BigCommerce
• WooCommerce

To name but a few....

Integration is 'plug and play' which means that you can easily link your website with the fulfilmentcrowd app and start selling in minutes. On average, it takes 8 days to complete the onboarding programme and start shipping from our fulfilment centres. 

If you want to create your own integrations with any third party software, the fulfilmentcrowd platform has an open API and webhook support. 

We build custom fulfilment services around the needs of our customers. Examples of our most recent work include:

• SOIL Association accreditation of our fulfilment centres for the handling of organic food and drink.
• Fully-licensed fulfilment centres for the storage and shipping of alcohol.
• Chilled storage and cold chain distribution of food.
• Amazon Seller Fulfilled Prime ('SFP')
• Amazon Vendor Central integration and timed delivery into their fulfilment centres.
• Batch number and expiry tracking for date-sensitive goods.  

At fulfilmentcrowd, when we need more space, we don't just go out and build bigger fulfilment centres. This would be costly and have a negative impact on the environment, swallowing up green space, not to mention the energy consumed by construction.

We believe that there are literally hundreds of millions of square feet of underutilised space in existing fulfilment centres around the world and we seek to fill this space, making the very best of what is already there.

We have trusted partners around the world who offer under-utilised space and resources. Often these partners are retailers in their own right with decades of experience in the management of fulfilment centres and shipping of orders. 

We fulfil and ship thousands of orders every day in the US alone. What may seem like huge volumes to most online retailers is just another day at the office for fulfilmentcrowd.

We've been developing software to manage the collection, processing and shipping of orders for nearly 40 years and trusted to manage fulfilment services for some of the world's best-known online retail brands. Literally hundreds of e-commerce businesses have trusted us to deliver for their customers. You can too. 

The United States is the world’s second largest ecommerce market and operates on a truly continental scale; think of it as 50 countries rolled into one. Online sales in 2021 were US$870bn 14.2% up on the pandemic year of 2020 which saw record 31.8% growth.

Online share of total retail sales is 19.1% which suggests that there is plenty of headroom for future growth, particularly as fulfilment networks mature, offering American shoppers reliable two and three day delivery in a country where shipping is expensive and slower than smaller places such as the UK (where online penetration is much higher at 27%). North America is a hotbed of ecommerce tech with Shopify leading the way but being pursued by Magento, WooCommerce and BigCommerce.

With an increase of 11%, the US eCommerce market contributed to the worldwide growth rate of 29% in 2021. Sales are forecast to continue rising at 5% year-on-year which is a post-pandemic slowdown, indicating a degree of saturation, but the market size and language means that over 60% of online retailers consider the US a priority place to do business.

The US represents a huge growth opportunity for online retailers and the American consumer is generally receptive to foreign brands. Furthermore, it is a relatively easy country in which to do business. There is a well-developed ecommerce infrastructure and no requirement to incorporate a company to trade. However, you will need to engage representatives to assist with importing goods and management of taxes which can be complex, particularly when your sales exceed $1m.

Before embarking on full market entry, it is worthwhile experimenting in the US by selling goods through marketplaces and sending international parcels from your existing fulfilment centre. Customer feedback will help you understand how your products and website can be optimised before locating inventory in US fulfilment centres and scaling up. Once you are ready to go, localising your website for US customers, priced in dollars with products sized in US or imperial measurements is an obvious starting point, but the real conversion catcher is cheaper and faster delivery along with easy returns. The average website conversion rate in the US is 2.8% which is higher than most European markets but lagging the UK (nation of shoppers!) at 4.4%