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How do I book in a delivery?
Inventory Transfers
We do understand that managing the delivery of goods from your suppliers to our centres is complicated enough and we will always do what we can to accept any deliveries that arrive at our doors. However, our distribution centres manage the receipt of hundreds of deliveries, of all shapes and sizes, for hundreds of different clients every day and, on occasion, we may simply not have the physical space within our unloading zones to accommodate larger deliveries.
As such, if you intend to send a larger shipment into our centre this will need to be booked in by contacting our Goods In team. This will be done automatically when you submit a transfer via our application and specify a number of cartons or pallets that exceeds the tolerance for small shipments. You will be advised when clicking the Submit button that “Due to the size of your delivery please await confirmation before sending”. If you are sending a particularly large delivery and want extra peace of mind you can email our Goods In teams directly.
Contact detail can be found here.
Our Goods In team will endeavour to respond to your booking request within 4 working hours. They will either simply accept the request or advise you of the earliest date / booking slot we have available.
What is a larger shipment?
We consider a larger shipment to be:
- 9 or more individual Cartons
- 1 or more Pallets