International logistics services

Ocean freight

With key contacts in-country and at port, we work with all major shipping lines worldwide to cost-effectively move your goods in both FCL ('full container loads') and LCL ('less than container loads') to suit your needs.

Our ocean freight services are designed to manage your cargo through the entire shipping cycle: from collection at factory, documentation and customs clearance, and delivering to our nominated fulfilment centre.

Express import

To expedite delivery of goods from suppliers, we work with most major cargo carriers to provide an express air service. We make your life simpler and get the job done, at surprisingly low rates.

Select from a range of options including priority, standard and economy air freight services. Priority is geared around a maximum transit time of two days from most locations, whilst economy is based on weekly airline schedules and consolidation of goods, adding around five days to the process.

European logistics (TIR)

For suppliers closer to home, road transport is usually the best option. We work with an array of UK and international hauliers and can arrange inland transport of your goods.

With road freight it is critical to provide transparency, traceability and a reliable door-to-door service. Our logistics team is on hand and will advise you when extra attention and special arrangements are required for the safe transportation of your goods.

Customs clearance & documentation

Our logistics service is underpinned by our clever software technology, linking directly to HM Customs providing immediate customs entries for goods that land at every major UK port, so that we can control all imports from our customer service centre.

We work fast and constantly track vessel movements ensuring that all documentation is in place, so that goods can be cleared within 24 hours of arrival (which is our target).

Simple pricing

Import or export, there are hundreds of thousands of service permutations and prices to navigate. Our buyers work hard to make your life easier by constantly scanning the market for the best rates and simplifying our tariffs. All ad hoc jobs are quoted within 48 hours and once authorised, all documentation and communication is fully managed by our operations team through to delivery.

UK and international shipping

Standard or tracked, economy or premium, we’ve got all the bases covered with our comprehensive range of domestic and international carrier services, all driven by our intelligent parcel routing and labelling systems.

Our fulfilment software manages communications with your customers, keeping them fully informed by email and SMS of a parcels journey from our fulfilment centres to the point of delivery.