Seamless and automated order fulfilment that exceeds expectation

Speed and accuracy of the pick, pack and dispatch process is critical to your customer’s experience, overall satisfaction and retention.

Picked at pace with flawless execution every time

The fulfilmentcrowd process is almost entirely paperless. Indeed, the only impact is the necessary printing of a shipping label. Within minutes of checkout, your customer's order will be presented to an operative's mobility app for picking. Every item is scanned at the location for 100% accuracy.

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No mistakes

Say goodbye to ‘missing item’ complaints. The fulfilmentcrowd approach eliminates errors, guaranteeing complete accuracy with more precise dispatch than ever before.

Complete visibility

fulfilmentcrowd's centre tech ensures that your packaging specifications are presented to a trained operative at the packing stage of the fulfilment process.

Faster delivery

Your products are scanned from their allocated picking location with amazing speed and efficiency, boosting our same day dispatch performance to 98.77% in 2020.

UX for purpose

Every operative is equipped with a mobile device and app that has been designed for simplicity and the rapid execution of tasks including pick, stock counts and dispatch.

Bespoke to your brand and packed with care

We aim to create an outstanding unboxing experience for your customers, every time. Select from our range of sustainable packaging options or free issue branded boxes and consumables for custom preparations.

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Automated instructions

The fulfilmentcrowd app ensures that your packaging specifications are automatically presented to our trained staff at the picking stage of the fulfilment process.

Beautifully wrapped

Our centres are kitted with robust packaging to ensure your customers receive a premium parcel every time. Have your own personalised packaging? Simply send it through and we’ll do the rest.

Added-value inserts

Do you delight your customers with free gifts, business cards, exclusive discount codes? However you choose to represent your brand, our trained operatives have it covered.

CCTV security

Protect your peace of mind. With security cameras mounted on each packing bench, you’re protected from fraudulent ‘lost item’ claims and unnecessary refund costs.

Rapid dispatch from an international network of centres

The fulfilmentcrowd platform automates service selection and printing of shipping labels at the dispatch bench using API connectors with our carrier partners. Upon dispatch, your customer will receive regular delivery updates via email and SMS for complete assurance.

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