EKM are a fellow Lancastrian technology business who made their mark by supplying the first cloud-based eCommerce solution in the UK. Tailored to both start-ups and established online retailers, EKM help clients create high-converting and rich content ecommerce websites. Their on-hand account managers are eCommerce experts, providing a turnkey offering that includes hosting, content management, payments, product sourcing and marketing advice.
Enhancing our ever-growing trusted multi-channel partner list, our Powershop API augments EKM’s online features with intelligent purchasing tools, total stock visibility and automated order processing. Continually updated with the latest services needed to increase your delivery performance as an online retailer, our integration creates a scalable growth platform and provides a unified approach to order management for our customers.
The functionality of our EKM integration platform allows you to control online inventory figures against all physical stock. Automatically updating levels on our system as goods move through the replenishment and dispatch process, our software then sends this information across to your EKM-powered site, giving you and your customers complete visibility regarding out-of-stock and back-in-stock items. Our integration platform therefore works to maximise customer satisfaction rates by simplifying the inventory management process and removing the likelihood of order discrepancies.
Our platform also keeps your stock connected with live orders. All orders placed by your customers through EKM’s platform are received within our network in less than two minutes. Our software then transfers those that have been fully paid onto the picking waiting list across one of our four modern warehouses and the process is set in motion through our automated mobile devices. This means that our trained workforce can begin locating your products in our fulfilment centres for pick, pack and dispatch almost instantly, maximising your delivery speed and increasing order efficiency. Once each customer’s order is dispatched, our system automatically sends a confirmation notification to your EKM-powered site, allowing you to track your number of successful orders at all times.
We help companies around the world improve their order fulfilment and delivery performance. If you would like to discuss your requirements in more detail, please contact us.