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Order management & CRM features

We've organised the capacities of our eCommerce software through a feature-focused format.

CRM activity centre

Our Customer Relationship Management software interface has been specifically...

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Account agreements

Account Agreements are generally used in Business to Business environments, w...

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Drop ship order management

Many Mail Order / eCommerce companies have arrangements with suppliers to Dro...

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Picking / dispatch note production

As standard on the Pro system, the Picking Note and Dispatch Note are produce...

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Dispatch confirmation and invoicing

The Dispatch Confirmation system helps you to ensure that all your orders are...

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Returns management platform

Returns are an inevitable part of the Mail Order / eCommerce world. Our softw...

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Sales order enquiries

The Order Enquiry and Order Tracking functionality within our software e...

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Lost sales / cancelled orders

Inevitably, some sales will be cancelled due to stock shortages or simply a c...

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Sales level break price variances

Our software offers a wide range of Product Pricing mechanisms which will ens...

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Contact management

For handling Business to Business Sales, our software system allows unlimited...

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Special Order Management

Most Sales Order Processing systems are designed to handle 95% of your orders...

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Back to back purchase ordering

A Back to Back item is a product which is kept at a minimum stock holding. Wh...

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Sales order processing

The Sales Order Processing module of our software handles all custo...

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