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Ed Hardy & fulfilmentcrowd: Fulfilling a brands global potential
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The dynamic partnership between Empower Brands & fulfilmentcrowd
Check out our latest press releases and media coverage!
October 8, 2025
Lancashire’s global, tech-driven fulfilment provider for omnichannel brands, fulfilmentcrowd, has announced record-breaking growth and continued global expansion following Palatine’s majority stake acquisition in the firm earlier this year. Despite challenging macroeconomic conditions – including consumer sentiments battered by inflationary demands and associated cost-of-living pressures – fulfilmentcrowd’s “strategic focus on premium customer acquisition, operational excellence and proprietary technology innovation has delivered exceptional results for FY25.”
October 7, 2025
A Lancashire-headquartered fulfilment provider, which is backed by Palatine, has reported record-breaking results in what it called a "transformational" year. The business's chief executive said the company is "poised to scale faster, innovate further and deliver even greater value to our customers worldwide".
Chorley-based fulfilmentcrowd, a tech-driven fulfilment provider for omnichannel brands, has announced record-breaking growth and continued global expansion following investment this summer from Palatine. For the financial year ending 31st March 2025, revenue at the Lancashire firm surpassed £20 million for the first time, with a 27% increase in transaction volumes across all territories.
Chorley headquartered fulfilmentcrowd has delivered record-breaking growth. The global, tech-driven fulfilment provider saw its revenue surpass £20m for the first time, and a 27 per cent increase in transactions for the financial year ending March 31, 2025.
Lancashire-based fulfilmentcrowd, which is backed by Palatine, has appointed a chief revenue officer as it looks to scale its international presence. Toby Phelps will be responsible for bringing forward planned growth across all territories and leading the company’s commercial function - overseeing sales, account management and marketing.
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September 29, 2025
Chorley-based fulfilmentcrowd has announced that Toby Phelps has joined the business as chief revenue officer (CRO). In May 2025, Palatine Private Equity acquired a majority stake in the business, identifying the sales engine as a key value driver. Reporting into chief executive officer Lee Thompson, Phelps will be responsible for delivering planned growth across all territories and leading the company’s commercial function - overseeing sales, account management and marketing.
September 28, 2025
fulfilmentcrowd, the global tech-driven fulfilment provider based in Chorley, Lancashire, has appointed Toby Phelps as chief revenue officer. Following Palatine Private Equity’s majority stake acquisition in May 2025, the firm identified its sales engine as a key growth driver. Reporting to chief executive Lee Thompson, Toby will lead the commercial function, overseeing sales, account management and marketing, driving planned growth across all territories.
September 28, 2025
Katie Shepherd, head of brand at at fulfilmentcrowd, shared “The decline of the UK High Street hasn’t happened overnight. It’s been a gradual shift guided by changing consumer behaviours, rising costs for retailers, and the rise of digital-first shopping. The pandemic accelerated habits that were already forming: shoppers grew used to the convenience of online shopping, the immediacy of next-day delivery, and the ability to compare prices immediately. Once those behaviours were set-in, they were never going to disappear when restrictions were lifted.
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