“fulfilmentcrowd have gone above and beyond when it comes to customer service. Efficiency is everything. The trust we have in fulfilmentcrowd has been invaluable to us as a rapidly growing company.”.
Davinia Taylor, Chief Executive Officer
"Our relationship with fulfilmentcrowd has been very successful. eCommerce operations are fully optimised for the product mix and the centre is proximal to our national distribution centre. As a consequence, we deliver excellent service levels. "
Neil Hodgkiss, Head of Digital
"Delivering an ambitious growth plan for MeAmora depends on a fully integrated supply chain, elastic capacity and the best available technology. Our partnership with fulfilmentcrowd offers us all this and more."
Simon Payton, Head of Supply Chain
"We are building a highly automated, pan-European distribution business using fulfilmentcrowd's technology and network of centres. The growth of our brands in the EU is geared around our unique capability to ship goods B2B into retailers on pallets and direct-to-consumer in parcels from a common stockholding and software platform."
Michael Holden, Supply Chain Director
“Agility has been a key part of our growth strategy as we look to adapt rapidly and efficiently to changing consumer behaviours and preferences. We’ve taken a multichannel approach that spans in-store and online, including our own website, eBay and Amazon. We’re working with fulfilmentcrowd to enter exciting new markets and ensure we’re delivering exceptional experiences for our end consumers and B2B customers.”
Jon Fawcett, Director of Global eCommerce
We don't have a one-size-fits-all approach. Instead, we create custom fulfilment solutions that are tailored to the needs of the brands we work with.
With our flexible technology serving both D2C and B2B channels, we specialise in process engineering, complex system integration and workflow automation supported by a proven delivery method and ongoing support.
Our operational capabilities also extend beyond normal fulfilment activity. Leveraging our infrastructure and technology, we are able to handle most requirements that may range from simple kitting and goods presentation standards to product personalisation and bespoke returns handling procedure.
We help our clients to establish new markets for their products and create global brands through one trusted relationship.
Underpinned by the fulfilmentcrowd software platform, our network of modern fulfilment centres are strategically located across the UK, EU, and USA in key sites that are close to major carrier hubs.
Each location has specific capabilities which means we can offer anything from a boutique service for luxury goods to super hub for fast-moving consumer goods. Our largest centre is Magna Park (UK), located in Europe's largest dedicated logistics and distribution area and the 'Golden Triangle' positioning our customers stock within 4 hours drive of 90% of the population.
fulfilmentcrowd clients enjoy a competitive advantage and growing revenues by running their business on a bespoke logistics solution that is built on our technology, infrastructure and deep expertise.
Through pre-sales and implementation, we ensure that no detail is overlooked and the project scope is clear, agreed and deliverable within an exacting timescale that could be as little as two weeks.
Our implementation method is well-proven with over 600 onboarding projects completed by an experienced and cross-functional team that includes representation from operations, delivery, integrations, DevOps and customer service. We take of business so you can focus on the opportunity.
We believe that pricing should be transparent, activity-based and equitable to all stakeholders. For that reason, significant time is invested during pre-sales to fully understand your requirements and the applicable metrics.
The foundation of a commercial offer is our universal services tariff which is freely available in the fulfilmentcrowd app. Volume discounts are automatically applied to weekly billing to ensure growth is rewarded with economies of scale.
After initial consultation with one of our sector-focussed Heads of Development, a fully-itemised cost illustration is provided, which enables you to fairly compare our total cost per order (CPO) against alternatives. Once you have seen the extent of our capability, software and infrastructure, we are confident that you will see the clear value in choosing fulfilmentcrowd as your logistics partner.
Great results don’t just happen by magic, we have built a team of industry experts who have joined fulfilmentcrowd to make a difference. Our senior team of logisticians, analysts and developers lead young, bright, ambitious people who are customer-focussed and proud to be trusted partners with our customers.
Detailed understanding of omnichannel is complemented by our sectoral organisational structure which means that clients have access to a concentration of knowledge and cross-pollination of best practice with other companies operating in the same or similar space.
From commercial and customer service to tech and shipping, we strive to offer operational consistency in every team across all locations.
With over 30 years’ experience in research and development, our DevOps team of 40 software engineers have created the award-winning fulfilmentcrowd platform.
This 'multi-everything' solution runs the fulfilmentcrowd network, automates most back-office processes and is hosted on super-scalable cloud-based infrastructure. At the front-end, users are able to fully control their inventory and omnichannel orders with the app, which is available on mobile, tablet and desktop.
Business simplification is the platform objective, offering the streamlined management of operations across the globe whilst saving brands on internal resources, boosting profitability and consolidating a tech stack of that may include EDI integration, OMS, EMS and CMS.
We don't have a one-size-fits-all approach. Instead, we create custom fulfilment solutions that are tailored to the needs of the brands we work with.
With our flexible technology serving both D2C and B2B channels, we specialise in process engineering, complex system integration and workflow automation supported by a proven delivery method and ongoing support.
Our operational capabilities also extend beyond normal fulfilment activity. Leveraging our infrastructure and technology, we are able to handle most requirements that may range from simple kitting and goods presentation standards to product personalisation and bespoke returns handling procedure.
With multiple fulfilment centres in the UK, Germany, the Netherlands, France and the United States, our extensive network of modern, high-performing fulfilment space has the world covered.
Drive business growth by penetrating new markets and capitalise on incremental revenue opportunities. Using our proprietary technology, specialist expertise and international network, we can confidently scale your multi-channel operations into new countries, in a time frame we'd challenge any other provider to beat.
Benefit from our extensive carrier network and see reduced shipping costs, faster delivery times and easy returns.
Building bespoke solutions that are tailored to your specific requirements, whether that’s in one country, across the EU or to support your global expansion efforts, is our bread and butter. Our dedicated and highly skilled team of in-house engineers possess a wealth of experience in creating bespoke integrations, all with a minimum of 15 years of experience in the business and industry.
We build solid, long-term partnerships and are constantly supporting this by developing a model that delivers exceptional solutions that can evolve without friction, a team of experts that are always ahead of the curve and a fulfilment centre infrastructure that is modern, reliable and constantly growing in partnership with some of the industry’s warehousing & logistics leaders.
The fulfilmentcrowd platform is built to be present in every minor detail of the business, and our client’s personal journey to provide a seamless experience, delivering data in real-time and offering intuitive solutions that automate the mitigation of any hurdles that may cause friction in the route to market.
Our in-house team of engineers work consumer-centrically to develop the fulfilmentcrowd platform, using data and research to apply updates that are designed purely to take the headache away from you and deliver the best experience possible to your customer.
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fulfilmentcrowd Ltd
Western Avenue
Matrix Park
Chorley
PR7 7NB
United Kingdom
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