We don't have a one-size-fits-all approach. Instead, we create custom fulfilment solutions that are tailored to the needs of the brands we work with.

With our flexible technology serving both D2C and B2B channels, we specialise in process engineering, complex system integration and workflow automation supported by a proven delivery method and ongoing support.

Our operational capabilities also extend beyond normal fulfilment activity. Leveraging our infrastructure and technology, we are able to handle most requirements that may range from simple kitting and goods presentation standards to product personalisation and bespoke returns handling procedure.

We help our clients to establish new markets for their products and create global brands through one trusted relationship. 

Underpinned by the fulfilmentcrowd software platform, our network of modern fulfilment centres are strategically located across the UK, EU, and USA in key sites that are close to major carrier hubs.

Each location has specific capabilities which means we can offer anything from a boutique service for luxury goods to super hub for fast-moving consumer goods. Our largest centre is Magna Park (UK), located in Europe's largest dedicated logistics and distribution area and the 'Golden Triangle' positioning our customers stock within 4 hours drive of 90% of the population.

fulfilmentcrowd clients enjoy a competitive advantage and growing revenues by running their business on a bespoke logistics solution that is built on our technology, infrastructure and deep expertise.

Through pre-sales and implementation, we ensure that no detail is overlooked and the project scope is clear, agreed and deliverable within an exacting timescale that could be as little as two weeks. 

Our implementation method is well-proven with over 600 onboarding projects completed by an experienced and cross-functional team that includes representation from operations, delivery, integrations, DevOps and customer service. We take of business so you can focus on the opportunity.  

We believe that pricing should be transparent, activity-based and equitable to all stakeholders. For that reason, significant time is invested during pre-sales to fully understand your requirements and the applicable metrics.

The foundation of a commercial offer is our universal services tariff which is freely available in the fulfilmentcrowd app. Volume discounts are automatically applied to weekly billing to ensure growth is rewarded with economies of scale. 

After initial consultation with one of our sector-focussed Heads of Development, a fully-itemised cost illustration is provided, which enables you to fairly compare our total cost per order (CPO) against alternatives. Once you have seen the extent of our capability, software and infrastructure, we are confident that you will see the clear value in choosing fulfilmentcrowd as your logistics partner. 

Great results don’t just happen by magic, we have built a team of industry experts who have joined fulfilmentcrowd to make a difference. Our senior team of logisticians, analysts and developers lead young, bright, ambitious people who are customer-focussed and proud to be trusted partners with our customers. 

Detailed understanding of omnichannel is complemented by our sectoral organisational structure which means that clients have access to a concentration of knowledge and cross-pollination of best practice with other companies operating in the same or similar space.

From commercial and customer service to tech and shipping, we strive to offer operational consistency in every team across all locations.