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AI-driven reporting for smarter fulfilment

Our platform gives omnichannel brands real-time insights on inbound, stock, and outbound activities. With custom reporting, AI search functionality, and a range of analytics tools, you'll have immediate, direct access to the data that drives important business decisions.

  • Track operational performance
  • User friendly interface
  • Graphical data visualisation
  • AI reporting assistant
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Customer insight

Unlock a 360-degree view of customer interactions across all sales channels with our powerful reporting features. Gain actionable insights into customer behaviour and identify opportunities for improved product marketing, helping you grow and refine strategies.

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Efficiency and productivity

The fulfilmentcrowd platform integrates data from across your operations into a single, centralised data warehouse. Our intuitive reporting environment is designed to enhance business efficiency, improve data accuracy, and support profitable growth through smarter decision-making.

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Supply chain control

Optimise your supply chain by connecting sales channels, stock, and customer data. Leverage accurate forecasting tools to enhance inventory planning, engage suppliers more effectively, and make smarter purchasing decisions to support sustained sales growth.

Insightful reporting designed for your omnichannel brand

 

Harness the power of data-driven insights to gain accurate customer analytics, enhance operational performance, and make smarter decisions across your business. Plan for success with precise reporting tools, execute at pace, track the results and stay agile, adapting tactics in response to demand.  

β€œWe see the fulfilmentcrowd platform as our global 'control tower' and use a range of stock, sales and performance tracking reports to run our business more efficiently.”

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Victoria Evans, Liminal

Accountability and accuracy to maintain global compliance

 

Timely and transparent reporting tools ensure your business adheres to regulatory requirements and standards in key markets. Designed for global brands, the fulfilmentcrowd platform simplifies trading, compliance, and growth strategies, empowering you to scale confidently.

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Real-time monitoring and automated alerts to track operational performance

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A secure, centralised data warehouse consolidating all your business data

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Automated reporting and advanced analytics that deliver actionable insights

AI reporting assistance to find the answers you need, fast

 

Forget complex report builders and waiting on technical teams. Our AI Reporting Assistant feature gives you instant answers to questions on orders, products, stock, returns, support tickets, and more.

 

No waiting. No guessing. Just ask your question and get the information you need in seconds.

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Explore your fulfilment and eCommerce data, simply by asking questions

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Make business decisions faster with instant access to important information

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Ask questions on orders, products, stock, returns, support tickets, and more

Dive deeper into our platform features

Got a question about our reporting tools?

We’ve answered them below

How do I view my reports?

You can view and download all your reports directly from the fulfilmentcrowd platform, available across desktop, tablet, and mobile devices. The app allows easy access to real-time reporting and eCommerce analytics, with options to export your data in PDF or Excel formats for further analysis. Whether you’re monitoring order fulfilment, inventory management, or supply chain performance, our intuitive interface ensures you have all the key insights at your fingertips, whenever and wherever you need them.

Can I use a spreadsheet to work on the data?

Yes, all reports can be easily extracted to Excel for seamless ad hoc data analysis. This allows you to manipulate and analyse your eCommerce fulfilment data, inventory management insights, and other key metrics according to your specific needs. With this capability, you can make more informed decisions quickly, whether it’s for order fulfilment analysis or reviewing supply chain performance in real-time.

How will reports benefit my business?

Reports enable improved decision-making and better strategic planning, allowing you to gain deeper insights into your eCommerce fulfilment and operational performance. With access to real-time data, you can identify areas for improvement, streamline inventory management, and refine your order fulfilment processes. This level of transparency is especially valuable when running a global business on the fulfilmentcrowd platform, ensuring you stay ahead of the competition, reduce operational costs, and maintain control over your supply chain performance. By using data-driven insights, you can plan more effectively, make informed decisions, and drive profitable growth.

How does the AI Reporting Assistant feature work?

It's simple! Just ask a question, and get the answers you need in plain English. No more data being locked away behind complicated dashboards or SQL queries, just direct access to insights whenever you need them.

The assistant connects directly to your key operational data, including:

  • Open Orders β€“ Identify orders awaiting dispatch and their expected dates.
  • Dispatched Orders β€“ Report on dispatched order trends by date, value, fulfilment centre, carrier, or country.
  • Order Items – See details like product codes, descriptions, quantities, and delivery services.
  • Products – Access full product information: names, codes, stock thresholds, pricing, and more.
  • Stock – Check stock levels across all fulfilment centres, including batch information where relevant.
  • Returns – View returned items, return reasons, dates, and quantities.
  • Support Tickets – Stay on top of open or resolved queries with ticket references, statuses, and timestamps.
  • Sales Channels β€“ Break down data by sales channels like Shopify, Amazon, eBay, and more, including delivery countries and currencies.
To read more about our AI Reporting Assistant, head to our blog post here.

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Let us handle your logistics with a tailored solutions designed specifically for your brand.

 

 

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