Introducing our AI Reporting Assistant: The Easiest Way to Query Your Data

We’re thrilled to announce the launch of the AI Reporting Assistant, your powerful new way to explore your data — simply by asking questions in plain English.

Forget complex report builders and waiting on technical teams. With the AI Reporting Assistant, anyone on your team can instantly check on orders, products, stock, returns, support tickets, and more — all by typing a question.

Why Natural Language Reporting Matters

Data shouldn’t be locked away behind complicated dashboards or SQL queries. The AI Reporting Assistant empowers you to access insights exactly when you need them, using the words you already use every day.

No training. No jargon. Just immediate, human-friendly answers — so you can make decisions faster, stay informed, and spend more time focusing on what matters.

What You Can Explore with the AI Reporting Assistant

The assistant connects directly to your key operational data, including:

• Open Orders – Identify orders awaiting dispatch and their expected dates.

• Dispatched Orders – Report on dispatched order trends by date, value, fulfilment centre, carrier, or country.

• Order Items – See details like product codes, descriptions, quantities, and delivery services.

• Products – Access full product information: names, codes, stock thresholds, pricing, and more.

• Stock – Check stock levels across all fulfilment centres, including batch information where relevant.

• Returns – View returned items, return reasons, dates, and quantities.

• Support Tickets – Stay on top of open or resolved queries with ticket references, statuses, and timestamps.

• Sales Channels – Break down data by sales channels like Shopify, Amazon, eBay, and more, including delivery countries and currencies.

Example Questions You Can Ask

• "Which of my products are low in stock?"

• "Which products have stock but have not sold for more than 90 days?"

• "What’s my average dispatch time over the past 30 days, by fulfilment centre?"

• "What is the return rate by product over the last 12 months?"

• "What were my best selling products last year?"

• "How are my orders distributed by destination country or region this year?"

• "Which of my products manufactured in China were sold to the US last year?"

Key Advantages for Your Team

Faster Decisions – Cut through the noise and get clear answers in seconds.
No Training Required – Anyone can ask questions without learning complicated reporting tools.
Timely Insights – Insights are pulled directly from your operational data (data may be up to 24 hours old).
Powerful Flexibility – Whether it’s orders by channel or returns by reason, you control what you see.

How to Start

Using the AI Reporting Assistant couldn’t be easier. Simply open it up and start typing your question. Within seconds, you’ll have the insights you need to keep your operations running smoothly and your customers happy.

Click here to log in to your account.