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APAC fulfilment designed for rapid eCommerce growth

Expand into booming markets across Australia, New Zealand, and Asia-Pacific with faster delivery, lower costs, and full visibility. Our platform integrates with all sales channels, providing seamless automation, real-time insights, and flexibility to scale with ease. Whether launching down under or growing globally, we make fulfilment simple.

  • Nationwide Australian fulfilment
  • Fast, cost-effective AU shipping
  • Real-time inventory and order tracking
  • Powered by award-winning tech

Contact our team of fulfilment experts

Smart, scalable APAC fulfilment

Tech-led and designed to fuel global growth

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Seamless B2B and DTC

Manage wholesale and direct-to-consumer orders from one central platform. From fine-pick eCommerce to retail replenishment, our technology handles everything with precision.

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Strategic APAC location

Enable quick, cost-effective delivery to major cities and regions from our Sydney fulfilment centre. Close to Sydney Airport and Port, you'll also gain access to Australia, New Zealand, and Asia-Pacific markets.

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Scalable storage options

Benefit from 20,000 sqm of space with capacity for over two million cartons, built for high-volume storage, seasonal peaks, and long-term growth. If the day comes where more space is needed, our business model supports it.

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Sustainable operations

Ensure sustainability isn't just a buzzword by choosing a centre with solar power, rainwater harvesting, and LED energy systems. Just responsible growth for brands who care about their footprint.

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One powerful platform

Handle orders, inventory, and global fulfilment under one roof. With real-time data, automation, and forecasting tools at your fingertips, you'll gain a technology-led solution that powers strategic growth.

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High growth potential

Access an APAC market with expected growth at a CAGR of 18.9% through to 2030, presenting major opportunities for global brands – especially those in luxury goods, fashion, and wellness sectors.

Drive growth with scalable fulfilment

Go further and faster without operational limits

Your AU fulfilment growth partner, pushing your potential

 

Found at Kemps Creek, Sydney, our AU fulfilment centre spans 20,000 sqm and supports carton and pallet storage, with a dedicated 400 sqm area for pick and pack operations. First opened in 2018, the site is part of a thriving industrial hub, located 43km from Sydney Airport and 60km from Sydney Ports – perfectly placed for customers in Australia and beyond.

 

And what about us? Backed by 30+ years of logistics experience, we support high-growth, omnichannel brands with semi-automated facilities, fine-pack capabilities, and bespoke solutions tailored to your needs. Whether you want to scale DTC or expand wholesale distribution, we provide the expertise and flexibility to help you thrive.

"Scaling a business is exciting, but keeping up with demand can be overwhelming. We needed a partner that could handle rapid growth and maintain high standards"

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Caroline Sims, Botanycl

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Modern fulfilment to unlock Asia-Pacific market potential

 

Australia's retail market is forecast to reach AUD 725 billion by 2034, with consumer demand for global brands greater than ever. Online sales across APAC are also predicted to grow at a CAGR of 18.9% through to 2030, presenting major opportunities for international brands.

 

Our Sydney hub makes AU expansion simple, reducing delivery costs significantly compared to shipping from Europe or the US (average 75% reduction vs shipping from UK). What's more, you'll be positioned to reach mature consumer economies including NZ, Japan, South Korea, and Southeast Asia.

“We chose fulfilmentcrowd for their scalable, tech driven solutions, seamless integration, and cost effective pricing, enabling efficient global fulfilment.”

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Lorent Salihu, Gisada

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Sustainable fulfilment driven by tech and local precision 

 

Optimise your operations with our advanced tech platform, strategic fulfilment centre locations, and in-market experts. With the fulfilmentcrowd platform, you'll gain access to tools such as demand forecasting, order and returns management, and inventory management to fuel your growth.

 

We also believe all growth should be responsible. That's why our Sydney centre is equipped with solar panels, intelligent LED lighting, translucent roofing for natural daylight, and rainwater harvesting systems, ensuring lower emissions and greener operations.

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Pick, pack and ship support with fast, accurate fulfilment driven by automation

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Reworks and prep, with relabelling, repackaging, and QC to stay retail-ready

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Returns management that reduces waste and boosts customer loyalty

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Got a question about our AU fulfilment services?

We've answered them below

What can you tell me about your Australia fulfilment centre?
Our AU fulfilment centre is situated in Kemps Creek, Sydney, within the Oakdale South Industrial Estate – a strategic logistics hub. The facility spans approximately 20,000 sq ft and can store over two million cartons, and includes smart digital scanning systems and a dedicated 400 sq metre pick-and-pack area. The centre is located around 43km from Sydney Airport (Mascot) and 60km from Sydney Ports, facilitating efficient regional distribution.
Why did fulfilmentcrowd open the Australia fulfilment centre?
It serves as a key Asia–Pacific hub, tapping into a rapidly growing retail market (37% of global sales, valued at USD 4 trillion, and projected to reach 40% by 2028). Australia’s retail market was valued at AUD 534.54 billion in 2024, expected to grow to AUD 725.38 billion by 2034, offering huge growth potential to businesses operating in this area.
Will I need separate accounts on the platform for each country where my stock is located?

No, fulfilmentcrowd’s platform provides a single, unified view for managing your operations worldwide. With the same software operating across our entire fulfilment network, you’ll have seamless visibility of your inventory across multiple regions and sales channels in one centralised view.

Our technology package includes unlimited users, enabling flexible access so you can interact with the platform as much or as little as you’d like. We handle the operational complexities, notifying you only when action is needed or if there’s an issue, so you can stay focused on growth.

What types of products do you specialise in fulfilling?

We specialise in fulfilling a diverse range of products across multiple sectors, offering tailored solutions for each industry. Our expertise includes:

Clothing and Footwear: We handle light, fast-moving stock with precision, offering services like global returns management, white-glove handling, and branded packaging to support omnichannel brands in this competitive market.

Beauty and Cosmetics: Precision and care are key in this sector. Our beauty and cosmetics fulfilment services include batch control, FIFO processes, and seamless kitting to ensure products reach customers in pristine condition.

Health and Lifestyle Supplements: This growing sector benefits from our fast, efficient health and lifestyle fulfilment solutions, with careful handling and tailored packaging for consumer trust and satisfaction.

Homewares and Furnishings: We support a variety of home and furnishing brands with specialist fulfilment services, providing expertise in managing diverse product sizes and complex shipping requirements.

Sports and Leisure Equipment: From gym gear to outdoor essentials, our sports and leisure fulfilment services are designed for efficient order handling and scalability, ensuring a seamless experience for customers.

Tech and Home Electrical's: With tailored services like secure handling, product testing, and tech fulfilment solutions, we support brands with high-value, innovative goods.

Chilled and Ambient Food: For perishable goods, our chilled and ambient food fulfilment ensures temperature-controlled storage and fast, reliable delivery to maintain product quality.

Alcohol and Beverages: Our alcohol fulfilment services cater to brands requiring careful handling, regulatory compliance, and global shipping solutions.

DIY, Pets, and Garden: Our DIY, pets, and garden fulfilment services manage diverse and often bulky items, offering efficient storage, packing, and delivery solutions.

We pride ourselves on offering bespoke solutions tailored to the unique needs of each sector, leveraging our advanced fulfilment technology and global network to meet and exceed customer expectations.

How do you support omnichannel brands?

fulfilmentcrowd offers unique capabilities to support the growth of omnichannel brands, powered by the deep functionality of our software technology. Our technology, processes and infrastructure have been specifically designed to concurrently handle both B2B and B2C order fulfilment from a common stock pool and unified app.

The fulfilmentcrowd platform automates order processing through multiple B2C channels and can be integrated with ERP systems to support the custom requirements of B2B, shipping into national and regional distribution centres or direct-to-store. Smooth operations, stock accuracy and fast dispatch creates a consistent customer experience across all channels.

Do you offer sustainable packaging?
We offer a wide variety of packaging options. From bags to boxes, we've made a conscious effort to select the most sustainable options when it comes to packaging. Whether it's cardboard boxes or biodegradable and recycled mailing bags you're looking for, chances are we'll have an option to suit your requirements. Alternatively, well happily accept any custom packaging you choose to source yourself and will ensure our teams are fully briefed on your packaging instructions and brand standards. 
How can you help us access new markets?

At fulfilmentcrowd, we empower your business to expand globally with ease. Our unrivalled international footprint ensures that your products can reach 99% of the globe within just four days. This is made possible by our network of 16+ high-performance fulfilment centres, strategically located in the UK, EU, USA and AU, close to major carrier hubs for maximum efficiency.

Our proprietary warehouse management system streamlines operations and supports growth. It leverages advanced logic to automatically select the best carrier and service for each order, ensuring optimal delivery performance and generating all necessary shipping documentation.

We provide a range of good, better, best delivery services from each location, enabling you to reach over 150 countries efficiently and cost-effectively. By partnering with major global carriers, we deliver reliability, flexibility, and transparency throughout the entire logistics process.

Our scalable, tech-enabled fulfilment model is designed to support omnichannel brands in reaching new markets and engaging customers worldwide with confidence. Explore how we can help your business grow with our tailored fulfilment solutions.

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