Our new fulfillment center is officially open in Sydney, Australia 🇦🇺 Read the blog to find out more

APAC fulfillment designed for rapid eCommerce growth

Expand into booming markets across Australia, New Zealand, and Asia-Pacific with faster delivery, lower costs, and full visibility. Our platform integrates with all sales channels, providing seamless automation, real-time insights, and flexibility to scale with ease. Whether launching down under or growing globally, we make fulfillment simple.

  • Nationwide Australian fulfillment
  • Fast, cost-effective AU shipping
  • Real-time inventory and order tracking
  • Powered by award-winning tech

Contact our team of fulfillment experts

Smart, scalable APAC fulfillment

Tech-led and designed to fuel global growth

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Seamless B2B and DTC

Manage wholesale and direct-to-consumer orders from one central platform. From fine-pick eCommerce to retail replenishment, our technology handles everything with precision.

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Strategic APAC location

Enable quick, cost-effective delivery to major cities and regions from our Sydney fulfillment center. Close to Sydney Airport and Port, you'll also gain access to Australia, New Zealand, and Asia-Pacific markets.

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Scalable storage options

Benefit from 20,000 sqm of space with capacity for over two million cartons, built for high-volume storage, seasonal peaks, and long-term growth. If the day comes where more space is needed, our business model supports it.

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Sustainable operations

Ensure sustainability isn't just a buzzword by choosing a center with solar power, rainwater harvesting, and LED energy systems. Just responsible growth for brands who care about their footprint.

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One powerful platform

Handle orders, inventory, and global fulfillment under one roof. With real-time data, automation, and forecasting tools at your fingertips, you'll gain a technology-led solution that powers strategic growth.

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High growth potential

Access an APAC market with expected growth at a CAGR of 18.9% through to 2030, presenting major opportunities for global brands – especially those in luxury goods, fashion, and wellness sectors.

Drive growth with scalable fulfillment

Go further and faster without operational limits

Your AU fulfillment growth partner, pushing your potential

 

Found at Kemps Creek, Sydney, our AU fulfillment center spans 20,000 sqm and supports carton and pallet storage, with a dedicated 400 sqm area for pick and pack operations. First opened in 2018, the site is part of a thriving industrial hub, located 27 miles from Sydney Airport and 37 miles from Sydney Ports – perfectly placed for customers in Australia and beyond.

 

And what about us? Backed by 30+ years of logistics experience, we support high-growth, omnichannel brands with semi-automated facilities, fine-pack capabilities, and bespoke solutions tailored to your needs. Whether you want to scale DTC or expand wholesale distribution, we provide the expertise and flexibility to help you thrive.

"Scaling a business is exciting, but keeping up with demand can be overwhelming. We needed a partner that could handle rapid growth and maintain high standards"

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Caroline Sims, Botanycl

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australia fulfilment centre

Modern fulfillment to unlock Asia-Pacific market potential

 

Australia's retail market is forecast to reach AUD 725 billion by 2034, with consumer demand for global brands greater than ever. Online sales across APAC are also predicted to grow at a CAGR of 18.9% through to 2030, presenting major opportunities for international brands.

 

Our Sydney hub makes AU expansion simple, reducing delivery costs significantly compared to shipping from Europe or the US (average 75% reduction vs shipping from UK). What's more, you'll be positioned to reach mature consumer economies including NZ, Japan, South Korea, and Southeast Asia.

“We chose fulfilmentcrowd for their scalable, tech driven solutions, seamless integration, and cost effective pricing, enabling efficient global fulfillment.”

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Lorent Salihu, Gisada

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Sustainable fulfillment driven by tech and local precision 

 

Optimize your operations with our advanced tech platform, strategic fulfillment center locations, and in-market experts. With the fulfilmentcrowd platform, you'll gain access to tools such as demand forecasting, order and returns management, and inventory management to fuel your growth.

 

We also believe all growth should be responsible. That's why our Sydney center is equipped with solar panels, intelligent LED lighting, translucent roofing for natural daylight, and rainwater harvesting systems, ensuring lower emissions and greener operations.

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Pick, pack and ship support with fast, accurate fulfillment driven by automation

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Reworks and prep, with relabelling, repackaging, and QC to stay retail-ready

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Returns management that reduces waste and boosts customer loyalty

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Got a question about our AU fulfillment services?

We've answered them below

What can you tell me about your Australia fulfillment center?
Our AU fulfillment center is situated in Kemps Creek, Sydney, within the Oakdale South Industrial Estate – a strategic logistics hub. The facility spans approximately 20,000 sq ft and can store over two million cartons, and includes smart digital scanning systems and a dedicated 400 sq meter pick-and-pack area. The center is located around 27 miles from Sydney Airport (Mascot) and 37 miles from Sydney Ports, facilitating efficient regional distribution.
Why did fulfilmentcrowd open the Australia fulfillment center?
It serves as a key Asia–Pacific hub, tapping into a rapidly growing retail market (37% of global sales, valued at USD 4 trillion, and projected to reach 40% by 2028). Australia’s retail market was valued at AUD 534.54 billion in 2024, expected to grow to AUD 725.38 billion by 2034, offering huge growth potential to businesses operating in this area.
Will I need separate accounts on the platform for each country where my stock is located?

No, fulfillmentcrowd’s platform provides a single, unified system to manage your global operations. With the same fulfillment platform powering our entire network, you get seamless visibility of your inventory across multiple regions and sales channels - all from one centralized dashboard.

Our technology package includes unlimited users, giving your team the flexibility to access the platform as needed. We handle the operational complexities, alerting you only when action is required, so you can stay focused on growing your business.

What types of products do you handle?

We work with a diverse portfolio of clothing, footwear and accessory brands, utilizing our internal expertise and sector champions to provide the most appropriate solutions for our clients.

  • High-end clothing
  • Fashion
  • Athleisure and sportswear
  • Jewellery
  • Footwear
How do you support omnichannel brands?

fulfilmentcrowd offers unique capabilities to support the growth of omnichannel brands, powered by the deep functionality of our software technology. Our technology, processes and infrastructure have been specifically designed to concurrently handle both B2B and B2C order fulfillment from a common stock pool and unified app.

The fulfilmentcrowd platform automates order processing through multiple B2C channels and can be integrated with ERP systems to support the custom requirements of B2B, shipping into national and regional distribution centers or direct-to-store. Smooth operations, stock accuracy and fast dispatch creates a consistent customer experience across all channels.

Do you offer sustainable packaging?
We offer a variety of packaging options From bags to boxes, we've made a conscious effort to select the most sustainable options when it comes to packaging. Whether it's cardboard boxes or biodegradable and recycled mailing bags you're looking for, chances are we'll have an option to suit your requirements. Alternatively, we will happily accept any custom packaging you choose to source yourself and will ensure our teams are fully briefed on your packaging instructions and brand standards.
How can you help us access new markets?

We have an unmatched global network, built to reach 99% of the world in just four days.

Powered by our proprietary warehouse management system, our network of 16+ high-performance fulfillment centers is strategically located across the US, UK, and EU, near major carrier hubs for fast, efficient shipping.

From each location, we offer a range of delivery options - good, better, and best - reaching over 150 countries. The fulfilmentcrowd platform intelligently selects the best carrier and service, automatically generating the required shipping documentation for seamless fulfillment.

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