How To Know When it’s Time to Switch Your Fulfilment Partner
Learn more about when you should switch to a different order fulfilment partner with fulfilmentcrowd.
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Download your copy of the OmniDisruptors Report.
Lessons from the brands redefining retails in the omnichannel era.
Download the reportSince its invention of the first-ever bottled car wax in 1946, Turtle Wax has been the go-to name for car care enthusiasts and professionals alike. With accolades like the “Most Innovative Brand in Car Care”, they’re trusted by DIY detailers and professional valeters worldwide to keep things gleaming.
When Turtle Wax set its sights on global expansion, they knew they needed an omnichannel approach. Selling across major retail giants and direct-to-consumer (DTC) platforms like Amazon, eBay, and their own Shopify-powered site meant dealing with complex logistics - and that’s where fulfilmentcrowd stepped in.
Scaling up isn’t easy when you're juggling multiple channels, a massive product range, and Amazon's high standards. Turtle Wax’s strategy required a fulfilment partner who could:
The challenge was not just in managing the volume of orders, but also in adhering to Amazon’s stringent same-day dispatch and shipping standards, which are critical for ensuring customer satisfaction and maintaining a high seller ranking on the platform.
In other words, Turtle Wax needed a fulfilment solution as polished as their brand.
To bring Turtle Wax’s ambitious vision to life, fulfilmentcrowd provided solutions tailored to their needs.
With fulfilmentcrowd’s centres in France, Germany, and the Netherlands, Turtle Wax was primed for seamless European expansion. One technology platform ties it all together, making cross-border operations a breeze.
Our Manchester fulfilment centre, perfectly positioned for late dispatch to Royal Mail and Evri hubs, enables same-day shipping compliance with Amazon’s standards and keeps customers happy.
The Manchester centre’s 24/7 hustle means Turtle Wax can offer a late cut-off for orders—essential for staying on Amazon’s fast-paced radar.
fulfilmentcrowd’s platform is fully plugged into Amazon’s ecosystem, including FBA, FBM, SFP, Vendor, and Direct Fulfilment. This integration ensures that Turtle Wax meets Amazon’s service standards without a hitch.
With 130,000 sq ft of adaptable space in Manchester, fulfilmentcrowd can scale up to store Turtle Wax’s expanding lineup, handling demand spikes with ease.
Thanks to fulfilmentcrowd, Turtle Wax shipped over 150,000 products last year to 120+ countries with a stunning 99.7% same-day dispatch rate. They’ve built their UK-based DTC operations as a testing ground for initiatives that are now rolling out across Europe, making Turtle Wax a leader in delivering top-tier customer experiences.
As Turtle Wax adapts to market shifts, their partnership with fulfilmentcrowd remains central to their growth. With a pan-European network, cutting-edge tech, and scalable solutions, Turtle Wax is geared up to keep delivering stellar service and innovative products across the globe.
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