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Trusted solutions for high-growth omnichannel brands

Global fulfilment services and technology platform designed to scale processes, deliver great customer experiences, reduce costs and mitigate carbon impacts.

Global network of modern and sustainable fulfilment centres

Award-winning software technology that puts you in control

Bespoke solutions and rapid implementation

Got a question? We've answered them below

Do you offer batch control?

We do indeed offer batch control. This approach is particularly useful when dealing with large quantities of orders or inventory items. Here's a breakdown of what batch control entails and its benefits:

Grouping Orders: Batch control allows orders to be grouped together based on various criteria, such as geographic location, product type, or shipping method. This grouping enables efficient processing and reduces the complexity of handling individual orders separately.
Streamlined Processing: By processing orders in batches, we can optimise workflows. Instead of picking, packing, and shipping each order independently, our team can handle multiple orders at once, leading to faster processing times and increased overall efficiency.
Reduced Errors: Working with batches reduces the chances of errors during order fulfilment. Once a batch is set up, our team can double-check the accuracy of each order within the batch before processing. This reduces the risk of mixing up products or shipping the wrong items to customers.
Inventory Management: Batch control is crucial for inventory management. It helps track the movement of items in and out of the warehouse, enabling better inventory control and preventing stockouts or overstock situations.

Do you offer sustainable packaging?

We offer a variety of packaging options From bags to boxes, we've made a conscious effort to select the most sustainable options when it comes to packaging. Whether it's cardboard boxes or biodegradable and recycled mailing bags you're looking for, chances are we'll have an option to suit your requirements. Alternatively, we will happily accept any custom packaging you choose to source yourself and will ensure our teams are fully briefed on your packaging instructions and brand standards.

What types of products do you specialise in fulfilling?

We specialise in fulfilling a diverse range of products across multiple sectors, offering tailored solutions for each industry. Our expertise includes:

• Clothing and Footwear: We handle light, fast-moving stock with precision, offering services like global returns management, white-glove handling, and branded packaging to support omnichannel brands in this competitive market.

• Beauty and Cosmetics: Precision and care are key in this sector. Our beauty and cosmetics fulfilment services include batch control, FIFO processes, and seamless kitting to ensure products reach customers in pristine condition.

• Health and Lifestyle Supplements: This growing sector benefits from our fast, efficient health and lifestyle fulfilment solutions, with careful handling and tailored packaging for consumer trust and satisfaction.

• Homewares and Furnishings: We support a variety of home and furnishing brands with specialist fulfilment services, providing expertise in managing diverse product sizes and complex shipping requirements.

• Sports and Leisure Equipment: From gym gear to outdoor essentials, our sports and leisure fulfilment services are designed for efficient order handling and scalability, ensuring a seamless experience for customers.

• Tech and Home Electrical's: With tailored services like secure handling, product testing, and tech fulfilment solutions, we support brands with high-value, innovative goods.

• Chilled and Ambient Food: For perishable goods, our chilled and ambient food fulfilment ensures temperature-controlled storage and fast, reliable delivery to maintain product quality.

• Alcohol and Beverages: Our alcohol fulfilment services cater to brands requiring careful handling, regulatory compliance, and global shipping solutions.

• DIY, Pets, and Garden: Our DIY, pets, and garden fulfilment services manage diverse and often bulky items, offering efficient storage, packing, and delivery solutions.

We pride ourselves on offering bespoke solutions tailored to the unique needs of each sector, leveraging our advanced fulfilment technology and global network to meet and exceed customer expectations.

How do you manage returns?

We operate a global returns solution, inclusive of key returns hubs in each country.

Returns are received, checked by our QA teams and placed back in stock at the earliest convenience. There's no waiting for your returns to travel back to their original stock location before they can be re-sold, the intuitive fulfilmentcrowd platform will manage your inventory across multiple locations, shipping from the location of the return when the next order is placed for the returned SKU and if the delivery destination is suited to be serviced from the returns holding location.

Through our intuitive Returns Management platform, we handle returned products with speed and efficiency, the platform is designed to streamline the entire returns and exchange process, ensuring minimal disruption to your operations.

For added convenience, our Delivery Assured service helps identify and resolve issues before they escalate, offering solutions for late, missing, or damaged deliveries. We provide proactive support, including automated credit claims for carrier issues, so your customers are always informed and taken care of.

By offering a streamlined, technology-driven approach, we help reduce operational costs, optimise inventory, and support your brand’s reputation for excellent customer service. Whether you’re managing omnichannel sales or specific product categories like clothing, tech, or health supplements, we ensure the returns and exchange process aligns with your business goals while exceeding consumer expectations.

What can I expect when partnering with fulfilmentcrowd?

Partnering with fulfilmentcrowd offers your brand an accelerated path to growth with tailored, data-driven fulfilment solutions. Our in-house technology empowers rapid deployment, helping you tap into incremental revenue opportunities by entering new markets ahead of competitors. Each project is guided by our experienced industry professionals, supported by an advanced technology team that ensures a seamless and robust transition. With rigorously planned implementation strategies, fulfilmentcrowd has delivered exceptional results for hundreds of brands globally, offering an unbeatable timeframe and proven reliability every step of the way. Read some of our success stories on our case study page.

Trusted solutions for high-growth omnichannel brands

Contact our team of fulfilment experts

We're trusted by the best brands. Why? It's as easy as 1,2,3...

Award-winning software technology that puts you in control

Flexible service model that provides global scale and capability

We have a growth mindset that matches your ambitions

“fulfilmentcrowd have gone above and beyond. The trust we have in fulfilmentcrowd has been invaluable to us as a rapidly growing company.”

“We’re working with fulfilmentcrowd to enter exciting new markets and ensure we're delivering exceptional experiences for our customers.”

"Our ambitious growth depends on a fully integrated supply chain, elastic capacity and the best technology. fulfilmentcrowd offers all this and more.”

"Everything simply clicked into place. Orders are processed within minutes and sent to my customers with faultless service."

“We worked with fulfilmentcrowd to optimise the size and location of our stock. Reducing delivery miles has significantly reduced our GHG emissions and helped the business become B-Corp accredited.”

"eCommerce operations are fully optimised for the product mix and the centre is proximal to our national distribution centre.”

“fulfilmentcrowd helped us establish a warehouse in Germany, as well as the UK, allowing us to service our EU customers more effectively.”

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