Smarter fulfilment for global growth

fulfilmentcrowd combines global fulfilment expertise with an intelligent, technology-led platform. Instead of disconnected warehouses and systems, brands get one provider, one platform, and full visibility across all locations, channels and markets. Powered by the proprietary fulfilmentcrowd platform, our worldwide network of fulfilment centres allows brands to place stock closer to their customers and means they're never held back from reaching their potential.

We bring over 30 years of experience in technology and fulfilment. What started as an ERP-led business has evolved into a global fulfilment platform trusted by hundreds of growing brands worldwide. Founded as Exact Abacus in 1993, we rebranded as fulfilmentcrowd in 2019, reflecting our growth and evolution in fulfilment innovation.

We work with ambitious, fast-growing brands, from scaling eCommerce businesses to established global retailers. Whether you sell D2C, wholesale, marketplace or all three, we support complex fulfilment models through a single, unified platform. By bringing everything together under one roof, you'll benefit from a single source of truth to make faster, better decisions.

Partnering with fulfilmentcrowd offers your brand an accelerated path to growth with tailored, data-driven fulfilment solutions. Our in-house technology empowers rapid deployment, helping you tap into incremental revenue opportunities by entering new markets ahead of competitors. Each project is guided by our experienced industry professionals, supported by an advanced technology team that ensures a seamless and robust transition. With rigorously planned implementation strategies, fulfilmentcrowd has delivered exceptional results for hundreds of brands globally, offering an unbeatable timeframe and proven reliability every step of the way. Read some of our success stories on our case study page. 

We specialise in fulfilling a diverse range of products across multiple sectors, offering tailored solutions for each industry. Our expertise includes:

• Clothing and Footwear: We handle light, fast-moving stock with precision, offering services like global returns management, white-glove handling, and branded packaging to support omnichannel brands in this competitive market.

• Beauty and Cosmetics: Precision and care are key in this sector. Our beauty and cosmetics fulfilment services include batch control, FIFO processes, and seamless kitting to ensure products reach customers in pristine condition.

• Health and Lifestyle Supplements: This growing sector benefits from our fast, efficient health and lifestyle fulfilment solutions, with careful handling and tailored packaging for consumer trust and satisfaction.

• Homewares and Furnishings: We support a variety of home and furnishing brands with specialist fulfilment services, providing expertise in managing diverse product sizes and complex shipping requirements.

• Sports and Leisure Equipment: From gym gear to outdoor essentials, our sports and leisure fulfilment services are designed for efficient order handling and scalability, ensuring a seamless experience for customers.

• Tech and Home Electricals: With tailored services like secure handling, product testing, and tech fulfilment solutions, we support brands with high-value, innovative goods.

• Chilled and Ambient Food: For perishable goods, our chilled and ambient food fulfilment ensures temperature-controlled storage and fast, reliable delivery to maintain product quality.

• Alcohol and Beverages: Our alcohol fulfilment services cater to brands requiring careful handling, regulatory compliance, and global shipping solutions.

• DIY, Pets, and Garden: Our DIY, pets, and garden fulfilment services manage diverse and often bulky items, offering efficient storage, packing, and delivery solutions.

We pride ourselves on offering bespoke solutions tailored to the unique needs of each sector, leveraging our advanced fulfilment technology and global network to meet and exceed customer expectations.

We have a unique capability in our operational expertise, leadership team and technology that allows us to seamlessly service B2B channels simultaneously with D2C channels. 

B2B orders can be processed manually on the fulfilmentcrowd platform, or a bespoke integration can be built directly into your ERP and EDI to manage B2B orders, or we have open API.

We prioritise precision and efficiency to guarantee that your customers receive their orders accurately and promptly. Our comprehensive approach includes:

• Advanced Order Management System: Our intelligent and automated Order Management platform streamlines workflows, reducing manual errors and ensuring that each order is processed correctly from the outset.

• Efficient Picking and Packing Processes: Utilising state-of-the-art Warehouse Management systems, we optimise picking routes and packing procedures to enhance speed and accuracy, ensuring that the right products are selected and securely packaged for dispatch.

• Strategic Carrier Partnerships: We collaborate with a network of reliable carriers ensuring timely deliveries and proactive issue resolution for any delivery challenges that may arise.

• Real-Time Inventory Tracking: Our platform offers real-time visibility into inventory levels, enabling proactive stock management and reducing the risk of order delays due to stockouts.

• Quality Control Measures: We implement rigorous quality checks at every stage of the fulfilment process to maintain high standards of order accuracy and customer satisfaction.

By integrating these measures, fulfilmentcrowd ensures that your orders are fulfilled with exceptional accuracy and delivered to your customers on time, every time.