About Us

Sustainable logistics and technology solutions for high-growth, omnichannel brands

Our Mission

Opening rapid routes to market

We are a private equity backed, international business with the growth mindset, logistics expertise, scale, organisational depth and technologies required to support the growth of omnichannel brands.

We work in close partnership with ambitious brands to grow their international sales through cost-effective fulfilment of orders, fast delivery and great customer experience.

Our investment in research, infrastructure and people is framed by our simple mission - trusted to fulfil orders on time, every time.  


Our Story

Over 30 years of experience
fulfilmentcrowd was founded in 1993, specialising in the development and licensing of ERP software for mail order companies. Through experience, we have deep understanding of complex workflow, task automation and inventory management.
1993 Company founded
2000 ERP offered as a hosted SaaS solution, an industry first
2001 3rd Party Fulfilment launched as a value-added service
2007 New ERP platform launched, based on Microsoft technologies
2015 Web-based interface launched
2019 International centres opened in Germany, Netherlands and USA
2021 BGF invest in the company to accelerate growth
2022 Launch of the fulfilmentcrowd app
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Our Values

A partnership built to drive growth
Streamlined operations
All routes to market (including own website, Amazon, global marketplaces, in-store and B2B wholesale) managed through a single relationship and integrated software platform.
Global reach
A network of fulfilment centres in the UK, EU and US with a proven cross-border trading solution for international sales growth.
Speed to value
We work fast! Proprietary technology supported by a development and consulting team of 50+ people means we can engineer processes and unlock new features quickly.
The award-winning fulfilmentcrowd platform offers unparalleled access to logistics information on desktop, tablet and mobile: Inbound transfers, inventory levels, orders, returns, delivery tracking and detailed reporting across all global locations.
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Our Model

We are sustainable by design

The fulfilmentcrowd Hybrid Operating Model is unique. It provides infinitely flexible, scalable and on-demand growth capacity across a global network of modern fulfilment centres. Driven by software, technology and data, activity is distributed to optimise performance, access to carrier hubs and parcel delivery.

Our model is the ‘special sauce’ that enables us to deploy new projects at speed across sectors and centres with robust service guarantees for complete peace of mind. It’s sustainable too; rather than building new sites, impacting the environment and wasting resources, we tap into under-utilised infrastructure across the globe and make it productive.   

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Our Network

An unrivaled global footprint

Sustainable by design, our modern fulfilment centres are strategically located in key locations across the UK, EU and US. Based on sharing economy principles and driven by tech, the fulfilmentcrowd hybrid operating model ensures your inventory is optimally located in our network with access to the widest choice of global shipping services and late cut-off times for expedited delivery. 

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Our Technology

The fulfilmentcrowd Platform
The fulfilmentcrowd platform is a highly integrated, proprietary platform based around a single instance, progressive web application. Our solution creates a hugely engaging and improved user experience versus traditional logistics software, is infinitely scalable and offers features which streamline user engagement.
Development is overseen by our in-house team of 40 full-time technologists and the development roadmap is guided by feedback and requests from our 400+ customers.
Push notifications
Background synchronisation of data
Perpetual updates 
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Here to help

Our team are here for you

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