The latest fulfilmentcrowd
press releases

September 18, 2024  

Modern Retail: Lee Thompson and Austin Waddecar explain what ecommerce retailers can learn from customer returns including signs of issues with logistics processes

The Modern Retail article highlights key insights eCommerce retailers can gain from analysing customer returns. It emphasises understanding the reasons for returns—like sizing issues and delivery problems—to improve offerings and reduce return rates. Clear communication and efficient return processes enhance customer satisfaction, while leveraging data analytics helps optimise inventory management. By addressing return root causes, retailers can create a better shopping experience and boost profitability.

August 28, 2024  

Hello Magazine: Lee Thompson comments on the viral TikTok trend 'underconsumption core' and how consumers must shift their buying habits to support sustainability

A new trend, "De-influencing," is gaining momentum on TikTok, challenging the pervasive culture of overconsumption driven by traditional influencers. Unlike the "TikTok Made Me Buy It" era, de-influencers advocate for more mindful and sustainable consumer behavior, urging followers to reconsider unnecessary purchases. With over a billion views under the hashtag #deinfluencing, this movement promotes financial stability, product honesty, and environmental consciousness, reflecting a growing shift towards ethical consumerism and minimalism.

August 27, 2024  

A1 Retail: Chris White comments on some of the solutions brands can put in place to help steamline their in-store operations

Outlining key strategies for enhancing in-store operations, focusing on efficient inventory management, employee engagement, and loss prevention. This article highlights the importance of optimising stock levels, training staff to improve customer service, and using technology like parcel lockers for better efficiency. Collaboration with external partners and data sharing are emphasised to reduce theft and ensure a seamless shopping experience, ultimately driving profitability and customer satisfaction.

August 19, 2024  

The Retail Bulletin: Sunil Nand, Head of Development comments on the latest trends in the Health and Beauty sector

fulfilmentcrowd's research highlights key eCommerce trends for beauty in 2024, including sustainable beauty, live streaming, and personalised recommendations. The study underscores the rising influence of social media, the role of AI in personalisation, and the demand for customised solutions, offering brands a guide to stay competitive.

February 6, 2024  

The Retail Bulletin: Ed Hardy: A Brand Fulfilling it's Potential in a Post-Brexit World

The aftermath of Brexit has presented both unprecedented challenges and unique opportunities across the ever-evolving landscape of global retail. Brands operating in and out of the UK have found themselves at a crossroads, needing to reassess their fulfilment and logistics strategies to thrive in this new environment.

December 19, 2023  

Insider Media Limited: Lee Thompson shares fulfilmentcrowd's year of success and stability with a 17 per cent increase in revenue year-to-date

Lee Thompson, CEO of fulfilmentcrowd, comments on the company's year of stabilisation, where revenue increased and significant progress was made in its international growth strategy. Thompson explained that despite market headwinds, fulfilmentcrowd found a steadier footing in 2023.

December 5, 2023  

The Retail Bulletin: fulfilmentcrowd reports record-breaking Black Friday week performance

201,529 items were despatched on behalf of over 200 omnichannel clients from the company's top-performing centres in the UK, US, Germany and the Netherlands during the period. Order intake peaked on Black Friday, representing a 39% climb on last year, surpassing Cyber Monday's growth of 14%.

December 5, 2023  

bbp media: fulfilmentcrowd Reports Record-Breaking Black Friday Week Performance

International fulfilment services and tech provider, fulfilmentcrowd, has announced record-breaking year-on-year parcel volume growth of 35% during the Black Friday and Cyber Monday week. The performance contrasts with wider downturns in the retail market with Black Friday website traffic down 12% across the sector.

December 5, 2023  

Insider Media Limited: Record Black Friday for fulfilmentcrowd

Chorley-based fulfilmentcrowd has reported a record-breaking Black Friday and Cyber Monday week performance. During the period, year-on-year parcel volumes grew by 35%.

November 22, 2023  

The Retail Bulletin: Impressive Results for 3PL Disruptor fulfilmentcrowd Despite Turbulent Retail Market | Retail Bulletin

International fulfilment services and tech provider, fulfilmentcrowd, has defied challenging economic conditions affecting the retail sector, reporting an impressive 17% increase in revenue and 83% year-on-year EBITDA growth in the first half of its 2024 financial year (six months ending 30th September 2023).

May 4, 2022  

5 Ways SME Retailers can Take the Step of Selling Overseas | Talk Retail

Around one-in-five SME businesses are capitalising on growing markets by selling goods overseas, with 50% of these expecting to increase their level of sales to international customers in the next few years, according to the most recent Government data*.

April 7, 2022  

Trading overseas? It Can be Smooth Sailing for SME Retailers that do their Research | Retail Focus

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you're managing multiple roles within your business from stock procurement to marketing, quality control and customer services.