It's been another year of growth at fulfilmentcrowd, with increased transaction volumes, an expanding international network and investment in our technology behind another successful 12 months.
For the financial year ended 31 March 2026, we generated revenue of £23.7 million and achieved a 19% increase in EBITDA to £3.7 million. Revenue grew by double digits, while transaction volumes increased by 25% year on year.
The year also saw Palatine Private Equity become our majority shareholder in May 2025, backing our next phase of global growth and supporting continued investment in our technology, people and international network.
International growth takes a bigger share
Revenue from our non-UK entities accounted for almost 39% of Group revenue, with Europe and the US playing an increasingly important role in our business.
European revenue increased by 26% to £6.8 million, up from £5.4 million, driven by new customers wins across the region.
In the US, revenue grew by 77% to £2.3 million as we supported UK brands expanding into the market.
The UK remains our largest revenue source, generating £14.5 million across the year.
Behind these figures is our focus to make it easy for brands to sell across channels and countries without adding unnecessary operational complexity.
Our award-winning technology connects inventory, orders, distribution and returns through a single platform. Combined with our network of fulfilment partners, it gives customers visibility across their operation and the chance to expand through one commercial relationship.
During the year, we also established additional fulfilment capacity in North America to support increasing international demand.
Investing in the next stage of growth
In May 2025, Palatine Private Equity became our majority shareholder, providing backing for the next phase of our global growth.
We're therefore continuing to invest in our technology, people and international network, with platform development focused on strengthening operational resilience and helping our teams and customers make better use of data.
We're also implementing artificial intelligence to improve decision support and enable agentic automation across our business, partner network and customer operations.
Alongside investment, higher volumes, improved supply agreements, pricing decisions and process efficiencies contributed to improved margins and positive cash generation, resulting in EBITDA increasing from £3.1 million to £3.7 million.
FY26 finance update
"With Palatine’s backing, we’re continuing to invest in our technology, people and international network, with focus on profitable growth that strengthens the service we deliver to customers."
Lee Thompson
CEO, fulfilmentcrowd
Lee Thompson, fulfilmentcrowd's CEO, said: "These results demonstrate the strength of our model in a demanding retail market. Brands are seeking ways to reach new customers and grow internationally while keeping a firm grip on costs and service. Our role is to bring that growth within reach and make it easier to manage.
"Europe and North America have been important drivers of our improved performance. By connecting global fulfilment operations through one platform and commercial relationship, we give our customers the visibility and flexibility to grow their businesses with full confidence in their operation.
"With Palatine’s backing, we’re continuing to invest in our technology, people and international network, with focus on profitable growth that strengthens the service we deliver to customers."
Following the end of the financial year, we acquired Netherlands-based logistics provider Fulfilment.nl, further strengthening our international presence and capability. We continue to pursue organic growth alongside selective acquisitions that develop our network and service offering.
What this means for our customers
For the brand we work with, continued investment means we can keep developing the technology and fulfilment capabilities that support their ambitions.
Our network model allows us to increase capacity through existing infrastructure and carefully selected partners, meaning customers can access fulfilment capabilities across the UK, Europe, North America and Australia – with our tech connecting these operations.
As we grow, our focus remains firmly on making fulfilment easier to manage and giving the brands we work with the support they need to support their next stage of growth.
