Omnichanel fulfilment

Manage your B2B and DTC fulfilment in one place

Q: How do I combine wholesale and eCommerce fulfilment?

The simplest approach is to use an omnichannel fulfilment platform that supports both wholesale and eCommerce workflows. fulfilmentcrowd allows businesses to fulfil B2B and DTC orders from the same inventory while applying channel-specific workflows, helping you stay efficient without compromising retailer requirements or customer experience.

Q: Will fulfilmentcrowd integrate with my existing systems?

Yes. fulfilmentcrowd supports a wide range of eCommerce platforms, marketplaces, retailers and ERP systems through pre-built integrations and bespoke integration support. This allows you to centralise inventory, order management and fulfilment while continuing to use the systems your business relies on.

Q: How does omnichannel fulfilment reduce complexity?

Instead of managing separate fulfilment providers, inventory pools and processes for each sales channel, omnichannel fulfilment brings everything together in one platform. This improves visibility and ensures inventory, orders and customer data remain consistent across your entire business.

Q: Can your platform support retailer compliance?

Yes. fulfilmentcrowd offers retailer-specific fulfilment workflows designed to help businesses meet the packaging, labelling and delivery requirements of major retailers. By automatically applying these rules during fulfilment, brands can reduce the risk of rejected deliveries and compliance-related costs.

Q: Can fulfilmentcrowd scale as my business grows?

Yes. fulfilmentcrowd is designed to support growing brands, whether you're adding new sales channels, expanding internationally or increasing order volumes. With a global network of fulfilment centres operating on the same technology and processes, you can scale your fulfilment operation without introducing unnecessary complexity.

Q: Is fulfilmentcrowd suitable for FMCG brands?

Yes. fulfilmentcrowd supports fast-moving consumer goods (FMCG) businesses that need reliable fulfilment across wholesale, retail and direct-to-consumer channels. With real-time inventory visibility and intelligent order routing, FMCG brands can manage high order volumes while maintaining consistency across every route to market.

Q: How does omnichannel fulfilment improve inventory management?

Managing all your sales channels through one platform gives you real-time visibility of inventory across your fulfilment operation. This helps reduce overselling or stockouts, and supports better forecasting, ensuring products are available wherever your customers choose to buy.

Wave goodbye to juggling multiple providers. Bring your omnichannel fulfilment into the fulfilmentcrowd platform and benefit from one source of truth across channels and regions.

I'm interested in...

How we do it

One provider to connect every channel

Tech-first approach

A platform that brings every channel into one place

As your brand grows, it’s easy for things to get out of control: multiple providers, disjointed systems, different processes.

That’s why we’ve built our platform to support both B2B and DTC fulfilment. With dedicated workflows to prevent conflicts and errors, our tech supports your brand’s growth across every channel.

View CSS

Compliance built-in

Retailer compliance that keeps your B2B orders moving

When it comes to juggling multiple channels, the last thing your brand needs is costly rejected shipments or fines. That’s why our platform enforces retailer-specific rules for partners like Tesco, Aldi, Walmart, TK Maxx, Müller, Amazon and more.

We’ve baked this level of compliance into our fulfilment logic to keep orders reaching your customers consistently – wherever they like to shop. Whether you’re shipping parcels or pallets, we’ve got you covered.

View CSS

Integration-ready

Integrations that bring everything into one platform

With pre-built eCommerce integrations or bespoke support for complex requirements, we’ll bring your most-used channels into the fulfilmentcrowd platform.

By centralising inventory management, pricing, order fulfilment and more, you’ll stay consistent across all routes to market and enjoy the ability to manage it all from one system.

Fulfilment Crowd - Magna Park Pictures V2 (1) 1

Scale-friendly business model

A global network to support your growth across channels

Omnichannel fulfilment requires more than good technology and organisation to keep customers happy across every touchpoint – you need the right infrastructure, too.

With 17 worldwide fulfilment centres, all operating with the same processes and technology, we’ll give you the room to scale fast and meet the demands of global customers across every channel.

The benefits

Wholesale and eCommerce fulfilment, made simple

Your customers don’t think in channels – they just see your brand. By bringing your end-to-end fulfilment operation into one platform, you’ll benefit from the visibility and data to provide a truly omnichannel experience for your buyers.

Because omnichannel fulfilment is more than just selling everywhere. It’s about ensuring your sales channels are connected, coordinated and working from the same real-time data.

One platform for all channels

Improved data visibility

Compliance-friendly workflows

High scalability potential

Tech-first fulfilment mindset

Intelligent order routing

Our platform

A tech-first mindset to meet your brand’s ambitions

Integrations and customisation

Integrate your favourite sales channels, marketplaces, ERPs, retailers and more with our platform, maintaining a single source of truth for your entire fulfilment operation – no matter how fast or far you grow.

Explore our integrations

Smarter inventory

Retail and B2B workflows

Full DTC support

View CSS

View CSS

View CSS

View CSS

Can I manage B2B and DTC fulfilment in one system?

Yes. fulfilmentcrowd enables you to manage both B2B and direct-to-consumer (DTC) fulfilment through a single platform. Orders, inventory, sales channels and fulfilment operations are brought together into one system, giving you a single source of truth while reducing the need to manage multiple providers or processes.

How do I combine wholesale and eCommerce fulfilment?

Will fulfilmentcrowd integrate with my existing systems?

How does omnichannel fulfilment reduce complexity?

Can your platform support retailer compliance?

Can fulfilmentcrowd scale as my business grows?

Is fulfilmentcrowd suitable for FMCG brands?

How does omnichannel fulfilment improve inventory management?

Manage your B2B and DTC fulfilment in one place

One provider to connect every channel

A platform that brings every channel into one place

Retailer compliance that keeps your B2B orders moving

Integrations that bring everything into one platform

A global network to support your growth across channels

Wholesale and eCommerce fulfilment, made simple

Supporting high-growth brands across regions and channels

A tech-first mindset to meet your brand’s ambitions

Your B2B and DTC fulfilment questions, answered

Ready to bring B2B and DTC under one roof?