Not every order should be processed the same way. Workflow Automation applies configurable rules to every transaction, meaning orders follow the right fulfilment journey based on products, customers and operational requirements.
Workflow Automation
The intelligence behind every order
Say goodbye to manual fulfilment. Our Workflow Automation module controls how orders move through the warehouse, helping you improve accuracy and manage DTC, B2B and cross-border fulfilment at scale.
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Workflow Automation overview
Smarter workflows from order to dispatch
Supporting retailer labelling requirements, international shipping rules, carrier selection and more, Workflow Automation gives your team the tools to manage fulfilment across channels and regions with confidence.
By replacing manual fulfilment decisions with automated warehouse workflows, you’ll benefit from fewer errors and speed up your processing times. With the time you save on order processing, you’ll have more space to focus on growing your business.
Workflow Automation works alongside your channel integrations and any other platform modules your brand needs, ensuring your fulfilment stays connected across any of our 17 warehouse locations worldwide.
Everything simply clicked into place. Orders are processed within minutes and sent to my customers with faultless service.
Jennifer Bailey, Founder, Calla Shoes
Expanding globally requires a partner that removes barriers to growth. fulfilmentcrowd’s tech-driven solutions, expertise in regulated products, and seamless multichannel integration were instrumental.
Lorent Salihu, Gisada
From seamless fulfilment to inventory management, their expertise has been a game-changer in helping us expand across Europe and beyond.
Daniel Djukic, Founder, Empower Brands
fulfilmentcrowd has the model, technology and network to efficiently service both B2B and DTC across the UK and EU.
Job Burns, Head of Supply Chain, Curlsmith
We worked with fulfilmentcrowd to optimise the size and location of our stock. Reducing delivery miles has significantly reduced our GHG emissions and helped the business become B-Corp accredited.
Sean McKinney, eCommerce Manager, Bambino Mio
Features
Smarter workflows from order to dispatch
Draft order controls
Review, amend and approve orders before they’re released for fulfilment, helping your brand with complex B2B workflows and retailer requirements.
Intelligent fulfilment routing
Configure rules that determine how orders are prioritised and processed based on stock availability, customer type, destination or business rules.
Retail compliance automation
Automate carton labels, pallet allocation, packing paperwork and retailer-specific rules to ensure you stay retail-ready every time.
Carrier and cross-border workflows
Automatically generate shipping labels, commercial invoices, customs data and carrier bookings to simplify international fulfilment and reduce delays.
Product handling rules
Create automated workflows around specific SKUs, including hold orders, quarantine products, dangerous goods handling or additional fulfilment activities.
Multi-territory stock allocation
Define how your inventory is allocated across any of our 17 warehouse locations, supporting regional fulfilment and expansion through one connected platform.
Configurable warehouse activities
Benefit from value-added services such as kitting, bundling and light assembly through configurable workflows designed around your operation.
Workflow visibility
Track every stage of your fulfilment across regions and channels through one operational view, helping you stay in control – no matter how fast you scale.
Workflow Automation
Automate your fulfilment, keep all the control
- Configurable workflows built around your unique operation
- Support for DTC, B2B and cross-border fulfilment via one platform
- Reduced manual decisions and operational delays as you scale
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Our platform
See what else our platform has to offer
Inventory Control
Keep stock visibility, allocation and availability connected in real-time and all in one place with our Inventory Control module, allowing your brand to stay accurate and informed as it scales.
Delivery & Returns
Ensure you stay ahead of delivery problems and protect your reputation with Delivery IQ. Thanks to pre-dispatch checks, real-time tracking and automated issue resolution, you’ll gain more control over the entire delivery journey.
Integrations & Customisation
Our platform supports integrations across multiple systems and routes to market, from pre-built configurations to custom requirements via Open API and Webhook support.
Frequently asked questions
Popular questions about our tech
Scale fast, stay in control
Have a greater impact on how your orders move through the warehouse. Reach out to discuss how our tech-first fulfilment can support your brand.