Not every order should be processed the same way. Workflow Automation applies configurable rules to every transaction, meaning orders follow the right fulfilment journey based on products, customers and operational requirements.
Workflow Automation
The intelligence behind every order
Say goodbye to manual fulfilment. Our Workflow Automation module controls how orders move through the warehouse, helping you improve accuracy and manage DTC, B2B and cross-border fulfilment at scale.
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Workflow Automation overview
Smarter workflows from order to dispatch
Supporting retailer labelling requirements, international shipping rules, carrier selection and more, Workflow Automation gives your team the tools to manage fulfilment across channels and regions with confidence.
By replacing manual fulfilment decisions with automated warehouse workflows, you’ll benefit from fewer errors and speed up your processing times. With the time you save on order processing, you’ll have more space to focus on growing your business.
Workflow Automation works alongside your channel integrations and any other platform modules your brand needs, ensuring your fulfilment stays connected across any of our 17 warehouse locations worldwide.
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fulfilmentcrowd helped us establish a warehouse in Germany, as well as the UK, allowing us to service our EU customers more effectively.
Michael Boyle, Head of eCommerce & Digital Marketing, Ed Hardy
Expanding globally requires a partner that removes barriers to growth. fulfilmentcrowd’s tech-driven solutions, expertise in regulated products, and seamless multichannel integration were instrumental.
Lorent Salihu, Gisada
Working with fulfilmentcrowd has allowed us to scale without compromising on the premium experience our customers expect. The way they’ve handled the intensity of our product launches has been critical to our growth over the last few years.
Caroline Duckett, Founder, Apolina
Scaling a business is exciting, but keeping up with demand can be overwhelming. We needed a partner that could handle rapid growth and maintain high standards – fulfilmentcrowd delivered on every level.
Caroline Sims, Founder, Botanycl
eCommerce operations are fully optimised for the product mix and the centre is proximal to our national distribution centre.
Neil Hodgkiss, Head of Digital, Jollyes
Draft order controls
Intelligent fulfilment routing
Retail compliance automation
Carrier and cross-border workflows
Product handling rules
Multi-territory stock allocation
Configurable warehouse activities
Workflow visibility
Workflow Automation
Automate your fulfilment, keep all the control
- Configurable workflows built around your unique operation
- Support for DTC, B2B and cross-border fulfilment via one platform
- Reduced manual decisions and operational delays as you scale
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Our platform
See what else our platform has to offer
Delivery & Returns
Our Delivery IQ solution puts your brand ahead of delivery problems before the customer feels it. With pre-dispatch checks, real-time tracking and automated issue resolution, you’ll gain more control over the entire delivery journey.
Inventory Control
Inventory Control keeps your stock visibility, allocation and availability connected in real-time and all in one place, vital for staying accurate and informed as you scale.
Integrations & Customisation
Our platform supports integrations across multiple systems and routes to market, from pre-built configurations to custom requirements via Open API and Webhook support.