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Turtle Wax & fulfilmentcrowd: Shining with a fulfilment powerhouse

Supported in: United Kingdom Germany United States
  • As Turtle Wax expanded internationally, they required an omnichannel fulfilment strategy capable of supporting both major retail partners and growing DTC sales across Amazon, eBay and Shopify
  • fulfilmentcrowd were tasked with delivering a scalable fulfilment solution that could support growth across multiple sales channels and markets
Turtle Wax

150,000

products shipped

120+

countries shipped to

99.7%

same-day dispatch rate

Introducing Turtle Wax

Since its invention of the first-ever bottled car wax in 1946, Turtle Wax has been the go-to name for car care enthusiasts and professionals alike. With accolades like the “Most Innovative Brand in Car Care”, they’re trusted by DIY detailers and professional valeters worldwide to keep things gleaming.

When Turtle Wax set its sights on global expansion, they knew they needed an omnichannel approach. Selling across major retail giants and direct-to-consumer (DTC) platforms like Amazon, eBay, and their own Shopify-powered site meant dealing with complex logistics - and that’s where fulfilmentcrowd stepped in.

What we provided

Omnichannel fulfilment

Managed orders across Amazon, eBay, Shopify and retail channels from a single fulfilment operation

Pan-European fulfilment

Enabled expansion through fulfilment centres in France, Germany and the Netherlands using one connected technology platform

Amazon fulfilment services

Supported Seller Fulfilled Prime (SFP), Direct Fulfilment (DF), FBA, FBM and Vendor requirements to maintain Amazon compliance

Scalable warehousing

Provided flexible storage capacity to accommodate a large and growing SKU range, while handling seasonal demand peaks

Same-day fulfilment

Delivered late order cut-offs and same-day dispatch to meet Amazon's strict performance standards

International expansion support

Positioned inventory closer to customers, reducing delivery times and simplifying cross-border fulfilment operations

The challenge: handling a slick omnichannel strategy

Scaling up isn’t easy when you're juggling multiple channels, a massive product range, and Amazon's high standards. Turtle Wax’s strategy required a fulfilment partner who could:

  • Offer fully flexible storage for their broad SKU range
  • Meet the compliance requirements of Amazon's SFP and DF programs
  • Scale quickly to handle increased demand and new market launches
  • Integrate seamlessly with their various sales channels, including their own website, Amazon, and eBay

The challenge was not just in managing the volume of orders, but also in adhering to Amazon’s stringent same-day dispatch and shipping standards, which are critical for ensuring customer satisfaction and maintaining a high seller ranking on the platform.

In other words, Turtle Wax needed a fulfilment solution as polished as their brand.

Agility has been a key part of our growth strategy as we look to adapt rapidly and efficiently to changing consumer behaviours and preferences. We’ve taken a multichannel approach that spans in-store and online, including our own website, eBay, and Amazon.

Jon Fawcett, Director of Global eCommerce at Turtle Wax

The solution: scalable, pan-European fulfilment by fulfilmentcrowd

To bring Turtle Wax’s ambitious vision to life, fulfilmentcrowd provided solutions tailored to their needs.

Pan-European fulfilment network

With fulfilmentcrowd’s centres in France, Germany, and the Netherlands, Turtle Wax was primed for seamless European expansion. One technology platform ties it all together, making cross-border operations a breeze.

Location advantage

Our Manchester fulfilment centre, perfectly positioned for late dispatch to Royal Mail and Evri hubs, enables same-day shipping compliance with Amazon’s standards and keeps customers happy.

Around-the-clock operations

The Manchester centre’s 24/7 hustle means Turtle Wax can offer a late cut-off for orders—essential for staying on Amazon’s fast-paced radar.

Amazon integration expertise

fulfilmentcrowd’s platform is fully plugged into Amazon’s ecosystem, including FBA, FBM, SFP, Vendor, and Direct Fulfilment. This integration ensures that Turtle Wax meets Amazon’s service standards without a hitch.

Flexible storage space

With 130,000 sq ft of adaptable space in Manchester, fulfilmentcrowd can scale up to store Turtle Wax’s expanding lineup, handling demand spikes with ease.

Turtle Wax is a great example of how logistics providers can work together to create cost-effective solutions for multi-channel retailers. Our respective technologies are fully integrated, teams working in co-operation, and operational procedures aligned

Paul Taylor, Managing Director at fulfilmentcrowd

The results: smooth global expansion and enhanced brand exposure

Throughout the partnership, we've delivered:

  • Over 150,000 products shipped
  • Shipping to 120+ countries
  • 99.7% same-day dispatch rate
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Looking ahead: driving forward with expansion and innovation

As Turtle Wax adapts to market shifts, their partnership with fulfilmentcrowd remains central to their growth.

With a pan-European network, cutting-edge tech, and scalable solutions, Turtle Wax is geared up to keep delivering stellar service and innovative products across the globe.

 
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