Our new fulfilment centre is officially open in Sydney, Australia 🇦🇺 Read the blog to find out more

Trusted US fulfilment services for rapid eCommerce growth

Reach more customers, cut shipping costs and scale with ease. Our intelligent platform connects with top US marketplaces like Shopify, Amazon, Walmart and eBay - giving you full visibility, automated order flows, and fast, affordable delivery nationwide. Whether you’re launching in the US or growing your reach, our infrastructure and tech make it simple.

  • Nationwide US fulfilment, made easy
  • Reduce costs with local shipping
  • One platform to manage everything
  • Connect with major US sales channels

Contact our team of fulfillment experts

Adaptable US fulfilment built to scale

Smart tech and flexible services for fast, efficient fulfilment

Your USA partner for growth
Helping brands to thrive

 

From coast-to-coast coverage to fast, flexible delivery options, our US fulfilment network is designed to scale with your brand. We’ve been supporting brands in the US since 2018 - with centres in Edison, NJ and Richmond, VA. Positioned near major ports and airports, we enable delivery to key Northeast and Midwest markets, plus cost-effective access to the populous Eastern states.

Our semi-automated sites support DTC and B2B operations, with fine-pick capabilities, specialist shipping services and robust infrastructure built for growing omnichannel brands. Backed by 30+ years’ experience and a powerful tech platform, we make US expansion simple, efficient and built to last.

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Fast delivery to US states from strategic East Coast locations

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Seamless DTC & B2B fulfilment with specialised shipping and picking

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Scalable operations with real-time data, automation and expert support

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Tailored fulfilment solutions customised to your brands needs 

 

Every brand has unique challenges, especially when expanding into the US. That’s why our fulfilment solutions are bespoke, designed to meet the specific requirements of your business. Whether you’re managing high SKU counts, handling seasonal spikes, or dealing with special shipping needs, our team works closely with you to tailor solutions that fit your brand’s exact needs.

 

From flexible storage options to fine-pick capabilities and specialist services, we offer the flexibility you need to scale. Our global network and local expertise ensure that we can handle a wide range of industries, from fashion to beauty, electronics, and beyond. No matter how unique your operations, we provide a solution that works.

“As we expanded into the US, fulfilmentcrowd was crucial in supporting our growth. Relocating stock to the Richmond, VA centre cut shipping costs and transit times, while their returns management boosted order volume and reduced waste. We couldn’t have started our US operations without their expertise.”

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Jennifer Bailey, Calla Shoes

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Powerful technology built to grow omnichannel brands

 

Our tech underpins every part of your fulfilment journey - from the warehouse floor to the platform in your hands. All fulfilmentcrowd centres run on our proprietary systems for automation, accuracy and efficiency.

 

At the same time, retailers get full visibility and control through the fulfilmentcrowd platform. With real-time data, AI-powered forecasting, and intelligent tools to manage inventory, orders, and SKUs across territories, you stay in control - wherever you’re growing. Backed by continuous investment and a world-class in-house dev team, our tech is built to scale with your brand.

 

“fulfilmentcrowd has gone above and beyond. Their reliable same-day despatch and expert support have been instrumental to our growth - cutting shipping costs by 25% and helping us scale 60% year-on-year.”

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Davina Taylor, WillPowders

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Deliver worldwide with ease

Scale smarter with global and flexible fulfilment solutions

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16 warehouse locations and counting
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1.5million square foot of space
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3M+ orders dispatched yearly

Smarter US fulfilment for growing retailers

Tech-powered solutions for efficient fulfilment

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B2B and DTC fulfilment

Manage B2B and direct-to-consumer (DTC) orders from a single inventory pool with integrated 3PL fulfilment services tailored for growth.

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Pick, pack and ship

Accelerate your order fulfilment with our fast, accurate pick, pack, and shipping solutions -powered by leading fulfilment technology.

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Kitting and bundling services

From custom gift sets to promotional packs, our fulfilment centres expertly assemble, pack and dispatch your bundled products with precision.

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Custom reworks and prep

Stay marketplace and retail-ready with value-added services including relabelling, repackaging and quality control.

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Multi-territory fulfilment

Our international fulfilment network simplifies cross-border logistics and inventory management across the UK, EU, US and AU.

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Returns management

Simplify the returns process with our efficient system designed to reduce costs, accelerate restocking, and enhance customer satisfaction.

One platform, endless US growth opportunities

Can’t find what you need? We’ll custom build it.

Connect to global marketplaces and manage orders, inventory, and fulfilment across US sites  - all in one powerful platform.

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Got a question about our US fulfilment services?

We've answered them below

What can I expect when partnering with fulfilmentcrowd?

Partnering with fulfilmentcrowd offers your brand an accelerated path to growth with tailored, data-driven fulfilment solutions. Our in-house technology empowers rapid deployment, helping you tap into incremental revenue opportunities by entering new markets ahead of competitors. Each project is guided by our experienced industry professionals, supported by an advanced technology team that ensures a seamless and robust transition. With rigorously planned implementation strategies, fulfilmentcrowd has delivered exceptional results for hundreds of brands globally, offering an unbeatable timeframe and proven reliability every step of the way. Read some of our success stories on our case study page. 

What are your pricing structures for fulfilment services?

Our pricing model is designed to be transparent and tailored to your specific business requirements, ensuring you only pay for what you need.

Customised Quotes: We evaluate factors such as order volume, storage requirements, and services like returns management or customised packaging to create a pricing structure that aligns with your operational demands.

No Hidden Fees: Unlike many fulfilment providers, our pricing is clear, and we pride ourselves on full transparency. Learn more about how it works.

Scalability: As your business grows, so can our services. Our flexible fulfilment solutions allow you to scale your operations effortlessly, ensuring you only pay for what you use at any given time.

Access to Innovative Technology: The cost of our services includes access to our award-winning fulfilment platform, which offers real-time insights into stock levels, order tracking, and data-driven decision-making tools.

To get an accurate understanding of how our pricing will work for your business, please contact our team. We’ll provide a personalised solution and quote that reflects your needs and ensures value for money.

I have a custom-built sales platform. Can I still integrate with fulfilmentcrowd?

Absolutely. At fulfilmentcrowd, we offer bespoke integration solutions tailored to each brand. While we seamlessly integrate with major eCommerce platforms like Shopify and Magento, our expertise extends beyond that. With over 30 years in software development, our team of seasoned, in-house engineers specialises in building and implementing custom integrations for unique systems. We aim to deliver your integration swiftly and efficiently, without the high upfront costs often associated with custom solutions.

Can you support my brand in shipping stock to B2B and wholesale partners?

Absolutely! We have extensive experience in shipping inventory to B2B and wholesale partners, and we already support many clients with similar needs. Our open API enables seamless integration with EDI and ERP systems, which our engineers incorporate during onboarding to streamline setup.

We expertly manage inbound stock flow to major B2B partners, retailers, and third-party marketplaces like Holland & Barrett, Zalando, ASOS, and even a variety of professional football clubs.

Will I need separate accounts on the platform for each country where my stock is located?

No, fulfilmentcrowd’s platform provides a single, unified view for managing your operations worldwide. With the same software operating across our entire fulfilment network, you’ll have seamless visibility of your inventory across multiple regions and sales channels in one centralised view.

Our technology package includes unlimited users, enabling flexible access so you can interact with the platform as much or as little as you’d like. We handle the operational complexities, notifying you only when action is needed or if there’s an issue, so you can stay focused on growth.

Do you offer white glove handling?
Yes, we have specialist centres and white glove experts. We have numerous order fulfilment centres in the fulfilmentcrowd network, located across the UK, EU and USA that specialise in white glove fulfilment.

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