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Our Locations

We operate a network of modern, high-volume fulfilment centres across the UK.

Strategic Position

All of our fulfilment centres are optimally located directly on the motorway network and within 30 minutes of international airports, mainline train stations and major sea ports. With carrier hubs even closer, we offer late dispatch cut-off times and the best same-day delivery performance in the business.

fulfilment center
fulfilment center of excellence

Fulfilment Centres of Excellence

We offer a broad range of service options, so locate in the best facilities and equip them with the very latest handling equipment. Each centre has specialist capabilities, a highly-trained workforce and performance indicators that are constantly monitored and improved in line with our Quality Management System.

Europarc, UK

Centre Manager: Andrea Parratt

Certifications: ISO9001:2015, HACCP, COSHH.

Europarc is our centre of excellence for ambient food handling and distribution. Located in proximity to the UKs largest port (Immingham, by volume), the site is also equipped for co-packing and rework of stock.

Kelham Island, UK

Centre Manager: Carol Sykes

Kelham Island is located near the centre of Sheffield and provides a range of services that are specially designed to incubate and support the growth of online fashion retailers.

Otters Brook, UK

Centre Manager: Rachael Williams

Otters Brook is a 17-acre secured floodlit site in Cwmbran, South Wales that is optimally-located on M4, M50 and M5 motorways. It is our largest centre and offers specialist capabilities including container handling, bulk/large/heavy fulfilment, reworking and repackaging.

Martland Park, UK

Centre Manager: Jamie Crosby

Certifications: ISO9001:2015

Martland Park is a large-scale facility specialising in container handling. Equipped with mechanised handling equipment and VNA high racking, this is our centre of choice for high-volume order fulfilment and out of size items.

Matrix Park, UK

Centre Manager: Alan Ball

Certifications: ISO9001:2015, SOIL Organic, Dangerous Goods, COSHH.

Matrix Park is primarily focussed on business-to-business and high-volume business-to-consumer fulfilment. This is our centre of excellence for rework, returns, fashion and ‘white glove’ fulfilment of items such as fine textiles and jewellery.

Matrix Point, UK

Centre Manager: Steve Park

Certifications: ISO9001:2015 SOIL Organic, Dangerous Goods, COSHH.

Matrix Point is a high-volume centre built in 2016, handling the fulfilment requirements for over fifty online retailers. Equipped with semi-automated packing lines, key products include ambient foods, supplements, gifts and homewares.

Aalten, Netherlands

Centre Manager: Inge Rensink

Certifications: ISO9001:2015

Aalten is a modern, clean facility and is our fulfilment centre for distribution in the BENELUX countries.

Bocholt, Germany

Centre Manager: Patrick Vonk

Certifications: ISO9001:2015

Bocholt is our high-volume facility for business-to-consumer and wholesale fulfilment in Germany, offering same-day dispatch of orders up to 5pm Monday to Friday.

Canal Place, USA

Centre Manager: Rhiannon Andrew

Certifications: ISO9001:2015

Canal Place is located near Los Angeles, in the immediate vicinity of the East Coast ports and international air gateways. It offers fast and cost-effective delivery facilities in the USA and Canada for fulfilmentcrowd customers.

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