The latest fulfilmentcrowd
press releases

October 11, 2024  

National World : Global logistics platform reports profit acceleration and positive trading outlook.

fulfilmentcrowd, a global logistics platform, reported record revenues of £17.4 million for FY24, marking a 23% year-on-year growth, driven by international subsidiaries and a strong focus on the health and wellbeing sector. The company's EBITDA doubled to £1.7 million, supported by improved margins and cash conversion. In H1 of FY25, the business is already ahead of expectations, with new customer wins generating £3.5 million in annual contract value. The platform continues to expand globally, with new warehouses planned in Australia and Ireland, and remains focused on sustainable growth and innovation through its R&D initiatives.

October 8, 2024  

Lancashire Business View: Global logistics platform fulfilmentcrowd reports profit acceleration and positive trading outlook

Global logistics platform, fulfilmentcrowd, has posted record revenues for FY24 and reports strong H1 FY25 trading. In the year ending 31 March 2024, the Lancashire headquartered tech company recorded revenue of £17.4m, up 23 per cent year-on-year. 22% of group turnover was generated by its international subsidiaries in Germany and the USA, representing a 37% increase on FY23.

October 8, 2024  

Featured in the Business Desk: fulfilmentcrowd’s logistics platform delivers strong results

Global logistics platform fulfilmentcrowd reported record revenues of £17.4 million for the fiscal year ending March 31, 2024, marking a 23% increase year-on-year. The company saw significant growth in its international operations, with a 37% rise in turnover from subsidiaries in Germany and the USA. EBITDA doubled to £1.7 million. CFO Jon Davies and CEO Lee Thompson attributed the success to the company’s strategic execution and strong team performance. The firm plans further expansion, with new warehouses in Australia and Ireland, and projected revenues exceeding £20 million for FY25.

October 8, 2024  

Business Manchester: fulfilmentcrowd Sustains Strong Growth Through Strategic Expansion

Leading logistics platform, fulfilmentcrowd, reported a 23% year-on-year revenue increase, reaching £17.4 million for the fiscal year ending March 2024. Significant growth was driven by international operations in Germany and the USA, contributing to 22% of total revenue. The company also doubled its EBITDA to £1.7 million. Strategic expansions include new warehouses in Australia and Ireland, enhancing their global footprint. Fulfilmentcrowd aims for revenues exceeding £20 million in FY25, focusing on the health and wellbeing sector and further market diversification.

October 1, 2024  

Retail Times: “Try now, pay never” – wardrobing is a form of ‘refund fraud’, warns expert

Following the recent news that ASOS will start charging customers for returns as part of its updated fair use policy, research by fulfilmentcrowd – a global fulfilment provider, driven by technology, for high growth omni-channel brands – investigated the evolving expectations of shoppers regarding the returns process in eCommerce.

September 28, 2024  

Fashion United: E-commerce returns surge poses challenges for retailers

Retailers are struggling with a surge in e-commerce returns, driven by behaviors like "wardrobing" and high customer expectations for free returns. The increase in returns, especially unwanted items, is impacting both profitability and sustainability, prompting some to charge for returns to reduce costs and fraud while maintaining customer satisfaction.

September 21, 2024  

Supply & Demand Chain Executive: Addressing the Critical Challenges in Reverse Logistics

In the article, we dive into how our cutting-edge tech, streamlined processes, and expert team are transforming the way brands handle returns—turning a common pain point into a competitive advantage.

September 18, 2024  

Modern Retail: Lee Thompson and Austin Waddecar explain what ecommerce retailers can learn from customer returns including signs of issues with logistics processes

The Modern Retail article highlights key insights eCommerce retailers can gain from analysing customer returns. It emphasises understanding the reasons for returns—like sizing issues and delivery problems—to improve offerings and reduce return rates. Clear communication and efficient return processes enhance customer satisfaction, while leveraging data analytics helps optimise inventory management. By addressing return root causes, retailers can create a better shopping experience and boost profitability.

August 28, 2024  

Hello Magazine: Lee Thompson comments on the viral TikTok trend 'underconsumption core' and how consumers must shift their buying habits to support sustainability

A new trend, "De-influencing," is gaining momentum on TikTok, challenging the pervasive culture of overconsumption driven by traditional influencers. Unlike the "TikTok Made Me Buy It" era, de-influencers advocate for more mindful and sustainable consumer behavior, urging followers to reconsider unnecessary purchases. With over a billion views under the hashtag #deinfluencing, this movement promotes financial stability, product honesty, and environmental consciousness, reflecting a growing shift towards ethical consumerism and minimalism.

August 27, 2024  

A1 Retail: Chris White comments on some of the solutions brands can put in place to help steamline their in-store operations

Outlining key strategies for enhancing in-store operations, focusing on efficient inventory management, employee engagement, and loss prevention. This article highlights the importance of optimising stock levels, training staff to improve customer service, and using technology like parcel lockers for better efficiency. Collaboration with external partners and data sharing are emphasised to reduce theft and ensure a seamless shopping experience, ultimately driving profitability and customer satisfaction.

August 19, 2024  

The Retail Bulletin: Sunil Nand, Head of Development comments on the latest trends in the Health and Beauty sector

fulfilmentcrowd's research highlights key eCommerce trends for beauty in 2024, including sustainable beauty, live streaming, and personalised recommendations. The study underscores the rising influence of social media, the role of AI in personalisation, and the demand for customised solutions, offering brands a guide to stay competitive.

February 6, 2024  

The Retail Bulletin: Ed Hardy: A Brand Fulfilling it's Potential in a Post-Brexit World

The aftermath of Brexit has presented both unprecedented challenges and unique opportunities across the ever-evolving landscape of global retail. Brands operating in and out of the UK have found themselves at a crossroads, needing to reassess their fulfilment and logistics strategies to thrive in this new environment.