“My business has grown so much with fulfilmentcrowd, who now manage up to 2000 orders a week on my behalf. It gives me great comfort knowing that I can rely on them to wrap each one beautifully.”
Caroline Duckett - Apolina
Selecting the right fulfilment partner can take time. It's important to remember you're entering into what should be a long-term relationship and, as such, you need to ensure your selected partner is the right fit for your business, not just commercially, but also culturally.
If you'd like to get a better feel for what fulfilmentcrowd has to offer, sign up and take a look around the platform.
If you're not quite ready to get started and would like to speak with one of our e-commerce fulfilment experts, please send us your details with a time that suits you and a member of our team will get in touch.
Alternatively, use live chat to ask any questions you may have.
Once you're ready to move forward, simply click Get Started for instant access to the fulfilmentcrowd platform, where you can connect to your most used apps, website and marketplaces. If you're not sure, you can skip this step.
When you're ready for fulfilmentcrowd to start shipping items, your connections will be turned on and orders will be automatically collected then presented to our fulfilment centres for shipping. Stock availability and delivery status of orders will be instantly available on the fulfilmentcrowd app and your website.
During the initial sign-up process, you'll be asked to choose the country or region where you would like to locate stock and fulfilment services.
If you require fulfilment from more than one country, go ahead and select as many as you need. You can add more later as your business grows.
The fulfilmentcrowd team will identify the most suitable fulfilment centre for your needs and get in touch to answer any questions you may have. Alternatively, you can ask anything you need using live chat.
Everyone's needs are different and one fulfilment centre might be perfect for some but not ok for others. If your items require special handing (white glove / chilled storage) or regulatory measures (alcohol licensing / SOIL certification / dangerous goods) then the fulfilmentcrowd team will work to ensure you are located at the most suitable fulfilment centre.
You’ll be notified as soon as your goods are received and kept up to date throughout.
The fulfilmentcrowd teams will carefully pick and pack your orders then send them to your customers using trusted shipping partners.
Stock availability and the status of every order will be automatically updated across your websites and marketplaces. If anything should ever go awry, we identify and fix the problem fast.
Your time is precious, which is why the fulfilmentcrowd platform is constantly checking your orders and inventory, so that you don't have to.
If an issue should occur with any aspect of our fulfilment service you'll be notified immediately via push notification or email. This enables you to quickly react, wherever you may be, by accessing the fulfilmentcrowd app on desktop or mobile device.
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