Smarter fulfilment for global success

Expand effortlessly with tech-powered fulfilment built for ambitious brands. Our global network and cutting-edge platform simplify logistics, cut costs, and help you scale across the UK, US, Europe and beyond - without limits. With 30+ years of expertise, we make global selling easier than ever.

Award-winning technology
Truly global fulfilment provider
Flexible DTC & B2B solutions
30+ years of expertise

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1993 - Every success story starts somewhere

Founded as Exact Abacus Ltd, we began our journey by providing ERP (Enterprise Resource Planning) solutions, laying the groundwork for what was to come. As the business evolved, future CTO Lee Gregson joined, bringing his expertise and innovative approach to the team. In 1998, future CEO Lee Thompson came on board - a key player in driving the company toward its future as a leader in fulfilment technology.

2000 - Leading the way with innovation

In 2000, we took a bold step and launched a Unix-based ERP system as a hosted SaaS solution - an industry first. This move truly set us apart because, as challengers, we’re always pushing boundaries. In 2001, we added another first by launching 3rd Party Fulfilment as a value-added service, expanding our offerings and reinforcing our commitment to innovation.

2005 - Building for the future

By 2005, our growth demanded more space. We moved to a spacious new 15k sq ft warehouse and office complex at Matrix Park. Not stopping there, in 2007, we launched a new ERP platform based on Microsoft technologies - making our solutions even more robust and future-ready for the next phase of our journey.

2015 - Expanding the experience

In 2015, we launched a web-based interface that made managing operations easier than ever. The following year, we acquired a second 11k sq ft warehouse at Matrix Park, increasing our capacity and setting the stage for more ambitious goals. 2017 saw a strategic shift as we embraced the 4PL model, signing our first network partner and opening the Martland Park centre - expanding our reach even further.

2019 - Setting the pace: global expansion begins

In 2019, we rebranded as fulfilmentcrowd Ltd to reflect our growth and evolution. We didn’t stop there - in 2020, we expanded globally with new centres in France, Germany, the Netherlands and the USA. With BGF investing to accelerate our growth, 2021 marked the arrival of Paul Taylor as COO, bringing even more expertise to drive us forward.

2022 and beyond - Innovation never stops

In 2022, we launched the Retailer app, designed specifically for omnichannel brands, and in 2023, we opened our largest centre to date (500k sqft) at Magna Park UK, partnering with Iron Mountain. We continued to innovate in 2024 with the launch of Delivery Assured™, addressing consumer parcel anxiety, and the Service app to improve in-centre operations. 2025 looks even brighter with plans for new centres in Australia and West Coast US.

Today - the future of fulfilmentcrowd

With 16 fulfllment centers worldwide and a game-changing platform, we help brands scale effortlessly across borders. The sun will never set on fulfilmentcrowd, and we’re not stopping there - new centers are planned for Australia and the US West Coast to bring even faster, more flexible fulfilment solutions to global brands.

To be the world’s #1 fulfilment platform for omnichannel brands

We are a private equity backed, international business with a growth mindset, logistics expertise, scale and technology to support the success of omnichannel brands.

We partner closely with ambitious brands to boost their global sales through cost-effective fulfilment, fast delivery and a stellar customer experience. With a dedicated team of 102 people, 30% of whom have been with us for 10+ years, we’re committed to investing in research, infrastructure and skills to scale for the future.

“I'm so proud of our journey - from ERP pioneers to global leaders in omnichannel fulfilment. Our success comes from innovation, a dedicated team and focus on helping brands succeed. The future is bright for fulfilmentcrowd, our partners and our customers."

Lee Thompson, CEO of fulfilmentcrowd

We are challengers

We push boundaries, think differently, and embrace change. In a fast-moving industry, we continuously adapt, innovate, and refine our approach to deliver smarter, more efficient fulfilment solutions.

We are relentless

We work with passion, determination, and a focus on results. Challenges drive us, opportunities excite us, and we never settle for “good enough” - we strive to deliver the best for our customers.

We are a team

Collaboration is at the heart of everything we do. By working together internally, with customers, and with partners we create smarter to scale - we achieve more together than we ever could alone.