Building the future: FY25 results and our next chapter

FY25 was a significant year for fulfilmentcrowd, with continued double-digit growth and major strides in our international operations. It marks another step forward in our mission to build the world’s leading tech-enabled fulfilment platform – and we’re only just getting started. 

For the year ending 31 March 2025, unaudited figures show a 20% uplift from FY24. We also shipped over 9 million items across our global network, representing a 41% increase year-on-year. These results reflect the continued momentum of our model and the value we deliver to customers and partners. 

Supporting omnichannel brands to scale 

In FY25, we welcomed a wide range of new omnichannel customers to the platform, helping to drive a sharp rise in order volumes. Growth among existing customers also remained strong at over 20%, showing the long-term scalability and reliability of our service. 

Continued investment in our proprietary technology - spanning both customer-facing tools and warehouse operations - has enabled us to improve efficiency, transparency, and collaboration across the network. This remains a key strategic focus and an area where we believe we lead the market. 
 

Expanding our global footprint 

While the UK remains our home market, our international presence is growing rapidly. Non-UK revenues now represent 32% of the Group total, up from 21% last year – a testament to our ability to support brands in multiple territories. 

A more sector-led strategy also brought strong results. The Clothing, Footwear & Accessories category grew by 73%, while Health, Lifestyle & Supplements saw a 57% increase in demand. 

Looking ahead to FY26 

Looking forward, we’re focused on building on this momentum. We’re expanding sales and marketing to bring more high-growth brands onto the platform and launching new operations in Ireland and Australia to strengthen our global service capability. 

Our tech roadmap for FY26 is ambitious, with new features and platform upgrades designed to streamline fulfilment, enhance automation, and deliver even more value for our customers and partners. 

We’ve started the year in a strong position, with April performing to plan and the team energised for the year ahead. 

Thank you to our customers, partners, and colleagues for being part of the journey - we’re excited to keep growing and delivering together.  - Lee Thompson, CEO