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Trusted US fulfilment services for rapid eCommerce growth

Grow your brand in the United States with our coast-to-coast network and intelligent fulfilment platform. Connecting with top US marketplaces like Shopify, Amazon, Walmart and eBay, our tech gives you full visibility and automated order flows to deliver success in the States.

Supported by East Coast, Midwest and West Coast locations, we’ve got the infrastructure – and the tech – to deliver your brand's American Dream.

  • Coast-to-coast US fulfilment network
  • Multiple shipping options, land and air
  • One platform to manage everything
  • Integrations with major US sales channels

Contact our team of fulfilment experts

Adaptable US fulfilment built to scale

Smart tech and flexible services for fast, efficient fulfilment

Coast-to-coast capabilities for growing brands

 

Tap into scalability across the United States. We’ve been supporting business growth in the US since 2018, expanding to three fulfilment centres in 2026. Positioned near major ports and airports, our centres offer fast nationwide delivery to ambitious brands looking to reach US customers.

Our sites support DTC and B2B operations, with fine-pick capabilities, specialist shipping services and robust infrastructure built for growing omnichannel brands. Backed by 30+ years of experience and a powerful tech platform, we make US expansion simple, efficient and built to last.

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Fast delivery to US states via East Coast, Midwest and West Coast locations

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DTC and B2B fulfilment support, with specialised shipping and picking

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Scalable operations with over 600,000+ sqft of total capacity

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Tailored fulfilment solutions customised to your brands needs 

 

Every brand has unique challenges, especially when expanding into the US. That’s why our fulfilment solutions are bespoke, designed to meet the specific requirements of your business. Whether you’re managing high SKU counts, handling seasonal spikes or dealing with special shipping needs, our team works closely with you to tailor solutions that fit your brand’s exact needs.

 

From flexible storage options to fine-pick capabilities and specialist services, we offer the flexibility you need to scale. Our global network and local expertise ensure that we can handle a wide range of industries, from fashion to beauty, electronics and beyond. No matter how unique your operations, we provide a solution that works.

“As we expanded into the US, fulfilmentcrowd was crucial in supporting our growth. Relocating stock to the Richmond, VA centre cut shipping costs and transit times, while their returns management boosted order volume and reduced waste. We couldn’t have started our US operations without their expertise.”

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Jennifer Bailey, Calla Shoes

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Powerful technology built to grow omnichannel brands

 

Our tech underpins every part of your fulfilment journey – from the warehouse floor to the platform you use daily. All fulfilmentcrowd centres run on our proprietary systems for automation, accuracy and efficiency.

 

At the same time, you'll get full visibility and control through the fulfilmentcrowd platform. With real-time data, AI-powered forecasting and intelligent tools to manage inventory, orders and SKUs across territories, you stay in control – wherever you’re growing. Backed by continuous investment and a world-class in-house development team, our tech is built to scale with your brand.

 

“fulfilmentcrowd has gone above and beyond. Their reliable same-day despatch and expert support have been instrumental to our growth - cutting shipping costs by 25% and helping us scale 60% year-on-year.”

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Davinia Taylor, WillPowders

Deliver worldwide with ease

Scale smarter with global and flexible fulfilment solutions

Smarter US fulfilment for growing retailers

Tech-powered solutions for efficient fulfilment

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B2B and DTC fulfilment

Manage B2B and direct-to-consumer (DTC) orders from a single inventory pool with integrated 3PL fulfilment services tailored for growth.

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Pick, pack and ship

Accelerate your order fulfilment with our fast, accurate pick, pack, and shipping solutions -powered by leading fulfilment technology.

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Kitting and bundling services

From custom gift sets to promotional packs, our fulfilment centres expertly assemble, pack and dispatch your bundled products with precision.

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Custom reworks and prep

Stay marketplace and retail-ready with value-added services including relabelling, repackaging and quality control.

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Multi-territory fulfilment

Our international fulfilment network simplifies cross-border logistics and inventory management across the UK, EU, US and AU.

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Returns management

Simplify the returns process with our efficient system designed to reduce costs, accelerate restocking, and enhance customer satisfaction.

One platform, endless US growth opportunities

Can’t find what you need? We’ll custom build it.

Connect to global marketplaces and manage orders, inventory, and fulfilment across US sites – all in one powerful platform.

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Got a question about our US fulfilment services?

We've answered them below

What is fulfilmentcrowd’s US fulfilment network?

fulfilmentcrowd’s US fulfilment network is a strategically designed, multi-location infrastructure that enables brands to store, manage and distribute inventory across the United States with speed and efficiency.

The network consists of three fulfilment centres located on the East Coast (New Jersey), Midwest (Chicago), and West Coast (Los Angeles). Together, these locations provide true coast-to-coast coverage, allowing brands to position inventory closer to their customers and reduce reliance on a single distribution point.

By choosing fulfilmentcrowd, brands benefit from:

  • Centralised inventory and order management across multiple locations
  • Seamless fulfilment for both DTC and B2B channels
  • Flexible shipping options and carrier integrations
  • Scalable infrastructure to support growth in the US market

The result is a smarter, more agile US fulfilment model; one that gives brands the ability to operate domestically in America while maintaining control, visibility and performance at every stage of the fulfilment journey.

What can I expect when partnering with fulfilmentcrowd?

Partnering with fulfilmentcrowd offers your brand an accelerated path to growth with tailored, data-driven fulfilment solutions. Our in-house technology empowers rapid deployment, helping you tap into incremental revenue opportunities by entering new markets ahead of competitors. Each project is guided by our experienced industry professionals, supported by an advanced technology team that ensures a seamless and robust transition. With rigorously planned implementation strategies, fulfilmentcrowd has delivered exceptional results for hundreds of brands globally, offering an unbeatable timeframe and proven reliability every step of the way. Read some of our success stories on our case study page. 

What are your pricing structures for fulfilment services?

Our pricing model is designed to be transparent and tailored to your specific business requirements, ensuring you only pay for what you need.

Customised Quotes: We evaluate factors such as order volume, storage requirements, and services like returns management or customised packaging to create a pricing structure that aligns with your operational demands.

No Hidden Fees: Unlike many fulfilment providers, our pricing is clear, and we pride ourselves on full transparency. Learn more about how it works.

Scalability: As your business grows, so can our services. Our flexible fulfilment solutions allow you to scale your operations effortlessly, ensuring you only pay for what you use at any given time.

Access to Innovative Technology: The cost of our services includes access to our award-winning fulfilment platform, which offers real-time insights into stock levels, order tracking, and data-driven decision-making tools.

To get an accurate understanding of how our pricing will work for your business, please contact our team. We’ll provide a personalised solution and quote that reflects your needs and ensures value for money.

How do fulfilmentcrowd's US fulfilment centres improve delivery times and costs?

The biggest advantage comes from proximity and positioning.

With three strategically located centres across the East Coast, Midwest, and West Coast, inventory can sit closer to your customers, rather than being concentrated in a single location. That means shorter shipping distances, faster delivery times and significantly reduced costs.

Orders can be fulfilled regionally – not shipped across the country – allowing you to offer faster delivery options (including next-day and two-day shipping) without inflating your logistics budget.

It’s a simpler, more efficient model, and one that aligns with modern customer expectations around speed, reliability and cost.

Can I use your US network for both DTC and retail (B2B) fulfilment?

Yes. All three of our US centres are designed to support fully integrated omnichannel fulfilment, meaning you can manage direct-to-consumer (DTC) orders and retail (B2B) distribution from the same infrastructure.

Whether you’re shipping individual eCommerce orders, fulfilling wholesale shipments or replenishing major retailers like Amazon or Walmart, the network is built to handle it seamlessly.

This removes the need to split operations across multiple providers, helping you:

  • Maintain better inventory visibility
  • Streamline operations
  • Scale more efficiently across channels

In short, it’s one network that supports your entire sales strategy – and one central fulfilment platform to manage everything from, no matter the sales channel.

How does your US fulfilment setup simplify importing goods into America?

Many brands ship inventory into a single US entry point, then face the added cost and complexity of distributing it across the country.

With our US network, that approach becomes unnecessary. You can route inbound shipments directly to either coast (or both), depending on your strategy. This means:

  • No need to transport stock cross-country after arrival
  • Faster time from port to fulfilment centre
  • Reduced domestic freight costs
  • Quicker availability for sale

Combined with our Midwest hub for central distribution, this gives you a much more flexible and cost-effective way to manage US inventory.

It’s a smarter import model, designed to reduce friction and help you scale faster in the US market.

I have a custom-built sales platform. Can I still integrate with fulfilmentcrowd?

Absolutely. At fulfilmentcrowd, we offer bespoke integration solutions tailored to each brand. While we seamlessly integrate with major eCommerce platforms like Shopify and Magento, our expertise extends beyond that. With over 30 years in software development, our team of in-house engineers specialises in building and implementing custom integrations for unique systems. We aim to deliver your integration swiftly and efficiently, without the high upfront costs often associated with custom solutions.

Will I need separate accounts on the platform for each country where my stock is located?

No, fulfilmentcrowd’s platform provides a single, unified view for managing your operations worldwide. With the same software operating across our entire fulfilment network, you’ll have seamless visibility of your inventory across multiple regions and sales channels in one centralised view.

Our technology package includes unlimited users, enabling flexible access so you can interact with the platform as much or as little as you’d like. We handle the operational complexities, notifying you only when action is needed or if there’s an issue, so you can stay focused on growth.

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