Our new fulfilment centre is officially open in Sydney, Australia 🇦🇺 Read the blog to find out more

Flawless fulfilment for ambitious beauty brands

Purchasing your product is only the start for your customers. They want beautifully packaged orders, personalised experiences and lightning-fast service. Whether you're scaling your subscription model or going viral on TikTok, you need a fulfilment partner you can rely on.

 

  • Real-time stock visibility
  • Premium packaging options
  • Subscription auto-fulfilment
  • Global, compliant shipping
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The fulfilment partner of choice for leading beauty and cosmetics brands

meamora logo Curlsmith logo botanycl logo black secondskin logo black signature clinic logo luxoriouslook logo happier logo gisada-logo jean-and-len-logo
meamora logo Curlsmith logo botanycl logo black secondskin logo black signature clinic logo luxoriouslook logo happier logo gisada-logo jean-and-len-logo
meamora logo Curlsmith logo botanycl logo black secondskin logo black signature clinic logo luxoriouslook logo happier logo gisada-logo jean-and-len-logo
meamora logo Curlsmith logo botanycl logo black secondskin logo black signature clinic logo luxoriouslook logo happier logo gisada-logo jean-and-len-logo
meamora logo Curlsmith logo botanycl logo black secondskin logo black signature clinic logo luxoriouslook logo happier logo gisada-logo jean-and-len-logo

Cosmetics fulfilment for beauty brands that want to scale fast


The beauty industry moves quickly — and so do we. From managing fragile, AOV products to navigating order surges, you need a partner who's built to handle the pressure.

With us, you'll cruise through compliance, and benefit from a tailored fulfilment solution that complements your social-first strategies and keeps pace with your momentum.

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Secure storage solutions designed for premium goods

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Temperature-controlled storage options to maintain product integrity

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Batch-controlled inventory management for recall safety

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Micro-pick locations for consolidated storage and faster fulfilment

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Precise packaging that's an extension of your brand


From unboxing moments to Instagram stories, packaging matters. That's why we'll support you to create unforgettable delivery day experiences for your customers, making them come back time and time again.

 

From branded boxes to eco-friendly designs and influencer-friendly PR kits, we'll give you the tools to make the right impression on your buyers.  

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Eco-friendly packaging: recyclable, compostable, FSC-certified

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Branded packaging including boxes, tissue paper, gift wrapping and more!

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Influencer, promotional or PR boxes and bundles crafted to impress

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Subscription and replenishment fulfilment made easy


Repeat customers are the lifeblood of your business. With our award-winning tech, you'll find it easy to manage repeat orders and subscriptions at scale, keeping your loyal customers happy and, well, loyal.


With auto-shipment logic, bundling options and personalised packaging, we make every delivery feel as premium as the first. We'll also support you with forecasting and stock planning to navigate demand changes like a pro.

"fulfilmentcrowd has helped us achieve faster order processing and shipping times, and increased customer satisfaction."

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Abigail Benton, The Big Silk

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Returns that protect your products, and your reputation


Returns shouldn't slow you down or hurt you in the wallet. Our global network is set up for fast, efficient returns — no matter where your customers are.

 

Including product inspection, quarantine zones and options for disposal or donation, our worldwide centres all operate on the fulfilmentcrowd platform for streamlined returns management. Our platform also offers credit and refund automation, giving you more time to focus on your business.

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Efficient returns and secure product inspection

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Product quarantine zones for partial use or damage

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Disposal or donation of unsellable returns

Global fulfilment that takes you
into new markets 

 

With 16 worldwide locations (and counting), we're set up to support your global growth ambitions. Our solution is ideal for omnichannel brands looking to take the next step on their business journey.

 

From DDP shipping to FDA and INCI compliance, we've got the experience (and the network) to make cross-border operations a walk in the park. Tap into duties, paperwork and returns expertise to take you further with your fulfilment.

"Expanding globally requires a partner that removes barriers to growth. fulfilmentcrowd's tech-driven solutions, expertise in regulated products, and seamless multichannel integration are instrumental to our growth"

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Lorent Salihu, Gisada

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Our track record with ambitious beauty brands

Cosmetics fulfilment services that go beyond the basics

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Batch and shelf-life control
Manage your short shelf-life products without worry. Our fulfilment logic supports batch tracking, FIFO/FEFO stock rotation and full product traceability.
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Influencer and promotional kits
Need to send PR boxes, seasonal bundles or personalised packages? We offer custom kitting and multi-SKU assembly, perfect for your latest launch or campaign.
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Hassle-free returns
Provide a seamless returns process to your customers. Benefit from secure inspection and partial-use quarantine, to sustainable disposal and automated refunds.
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Tech that takes you further
Gain total visibility across stock, orders, returns, and shipments with our tech — designed entirely in-house by our 40+ developers.
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Global network, local delivery
Offer fast shipping across the UK, EU, US and beyond with our distributed warehouse network. Sell beyond borders and scale without compromise.
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Unlimited growth potential
Enjoy the room to scale across a global network of premium fulfilment centres with our flexible operating model. We'll never hit capacity, and neither will you.
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“We chose fulfilmentcrowd for their scalable, tech driven solutions, seamless integration, and cost effective pricing, enabling efficient global fulfillment.”

Lorent Salihu, Gisada

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DTC and B2B fulfilment solution for major retailers
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100% SLA in 2024
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Seamless EU & UK expansion
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“fulfilmentcrowd have the model, technology and network to efficiently service both B2B and DTC across the UK and EU.”

Job Burns, Head of Supply Chain at Curlsmith

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130% EU business growth YoY
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97.4% OTIF rate for all orders in 2023
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New sites planned in Poland, Italy & Spain
Meamora logo

Our ambitious growth depends on a fully integrated supply chain, elastic capacity and the best technology. fulfilmentcrowd offers all this and more.”

Simon Payton, Head of Supply Chain at MeAmora

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100,000+ launch stock units fulfilled
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Complex projects delivered succesfully
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API integration with Exigo/SAP platform
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“fulfilmentcrowd has helped us achieve faster order processing and shipping times and increased customer satisfaction.”

Abigail Benton, Founder of The Big Silk

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54 countries shipped to (2023)
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99.9% SLA with fulfilmentcrowd
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99% same day despatch rate
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“Scaling a business is exciting, but keeping up with demand can be overwhelming. We needed a partner that could handle rapid growth and maintain high standards - fulfilmentcrowd delivered on every level.”

Caroline Sims, Founder of Botanycl

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4 months’ worth of orders overnight
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Global fulfilment with seamless international shipping
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99.98% SLA in 2024

Got a question about beauty and cosmetics fulfilment?

We've answered them below

What kind of beauty products do you ship?
We specialise in the shipping of all kinds of beauty products. Whether you want to ship make-up, hair products, skincare, or anything else falling under the beauty and cosmetics umbrella, we’ve got you covered. 
Do you use the FIFO method?
The FIFO method (First-In-First-Out) is a fundamental part of our inventory management process. FIFO is an essential inventory management technique where the oldest items in your inventory are given priority and sold or used first. This means that the goods or products that arrived earliest in our warehouses are the first to be shipped out to customers or utilised in production.
Why is FIFO important?

The FIFO method provides significant inventory management benefits. 

Minimising product expiry: For businesses dealing with perishable or time-sensitive products, FIFO ensures that older items are dispatched first, significantly reducing the risk of products expiring on the shelves. 

Preventing obsolescence: In industries where products undergo frequent updates or newer versions are released, FIFO helps avoid inventory becoming obsolete, mitigating the risk of unsellable stock. 

Optimising storage and holding Costs: By adhering to FIFO, we optimise storage space by moving older inventory first, resulting in reduced holding costs and maximising space utilisation efficiency. 

Enhancing customer satisfaction: Following the FIFO principle, we ship fresher products to customers, leading to increased customer satisfaction and loyalty. 

Do you offer batch control?

Yes, we do offer batch control. This approach is particularly useful when dealing with large quantities of orders or inventory items. Here's a breakdown of what batch control entails and its benefits: 

Grouping orders: Batch control allows orders to be grouped together based on various criteria, such as geographic location, product type, or shipping method. This grouping enables efficient processing and reduces the complexity of handling individual orders separately. 

Streamlined processing: By processing orders in batches, we can optimise workflows. Instead of picking, packing, and shipping each order independently, our team can handle multiple orders at once, leading to faster processing times and increased overall efficiency. 

Reduced errors: Working with batches reduces the chances of errors during order fulfilment. Once a batch is set up, our team can double-check the accuracy of each order within the batch before processing. This reduces the risk of mixing up products or shipping the wrong items to customers. 

Inventory management: Batch control is crucial for inventory management. It helps track the movement of items in and out of the warehouse, enabling better inventory control and preventing stockouts or overstock situations. 

Do you provide support on post-Brexit restrictions?
Yes! We've paired with leading industry professionals who aid our clients on a daily basis with the legislative process to remove any barriers when it comes to transacting in the EU, ensuring a streamlined process from start to finish
Do you offer sustainable packaging?
We offer a wide variety of packaging options. From bags to boxes, we've made a conscious effort to select the most sustainable options when it comes to packaging. Whether it's cardboard boxes or biodegradable and recycled mailing bags you're looking for, chances are we'll have an option to suit your requirements. Alternatively, we’ll happily accept any custom packaging you choose to source yourself and will ensure our teams are fully briefed on your packaging instructions and brand standards. 
Do you integrate with TikTok?
Yes, we have a pre-built integration directly with TikTok. 52% of TikTok users actively seek out and explore new beauty items on the app*, so it's no surprise that it’s a huge channel for beauty and cosmetics brands to sell from. Our direct integration option means you can connect your TikTok shop to the fulfilmentcrowd platform in a matter of minutes. 
What happens with returned beauty products?
We safely process, quarantine, or dispose of returned items based on your requirements, including donation and recycling where permitted. 
How do you handle fragile or luxury products?
Our teams are trained in fragile material and white-glove handling. Protective packaging also ensures that delicate items make it to their destination safely.

Trusted by 250+ brands worldwide

Get in touch with a member of the team to find your perfect fulfilment solution

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