You're not just selling clothing, footwear or accessories – you're building a brand. Whether launching into new markets or juggling wholesale and retail, you need a partner that's been there, done that.
With a global network that's already supporting fashion brands to sell beyond borders, we're ready to take your business to the next level with intelligent, sustainable, tech-driven fulfilment.
Leading tech that integrates with your sales channels
Global fulfilment network that never hits capacity
Flexible fulfilment that meets your highest peaks
Returns and order management are just part of the game when it comes to fashion fulfilment, but they don't have to be painful. Your customers expect rapid delivery, real-time updates, and hassle-free returns when they're buying from your brand. Get it wrong, and you risk more than just a lost sale.
Thankfully, our dedicated returns and order management services ensure you don't miss a beat with your logistics. Our order management system keeps you in control of inventory, sales channels and order flows, while our returns process puts customers in charge, offering a self-serve portal that makes returns simple and fast.
Effortless split order and size variation handling
Pre-labelled slips or QR codes for easy returns
Return reason data to help reduce future issues
Whether your customers order three sizes, four colourways, or a full basket of 'try before you buy,' our technology keeps everything (including your costs) under control. Automated returns processing and real-time inventory tracking make it easy to manage high volumes of duplicates, split shipments, and inbound returns – all without anything disappearing into a black hole.
And when peak season comes around? Our flexible business model means you get access to extra space and carrier capacity, all without locking into year-round costs. Just flexible, sustainable fulfilment that delivers clarity at every stage.
“Scaling a business is exciting, but keeping up with demand can be overwhelming. We needed a partner that could handle rapid growth and maintain high standards – fulfilmentcrowd delivered on every level, even during our busiest peaks.”
Caroline Sims, founder of Botanycl
When it comes to fashion, packaging is about more than protection – it's an extension of your brand. Whether you want premium, eco-friendly or completely bespoke, we'll bring it to life. From branded boxes and gift wrapping to white-glove handling for those extra-special products, our fulfilment centres are set up to pack with care and consistency at scale.
We store all packaging materials on site, integrate them into your fulfilment workflow, and ensure every parcel leaves with the right attention to detail.
Plus, we'll help you source sustainable packaging that reduces your impact without compromising that all-important unboxing moment. Seamless, premium, and sustainable – right through to the doorstep.
Customisable packaging options for a memorable unboxing
Gift notes, inserts, stickers to delight your customers
Kitting and influencer box support for campaign fulfilment
Bad delivery events can happen at any time. Delivery Assured keeps your customers in control when they do.
With real-time tracking, pre-delivery amendment options and instant issue reporting, Delivery Assured gives your customers ownership over their orders from the second they click 'Buy.'
Born from a common eCommerce problem, we've flipped the traditional approach to issue resolution, keeping customers in control and less likely to shop elsewhere following a bad experience.
“Bad delivery is unavoidable and a major cost to our business. The tech solution provided by fulfilmentcrowd delivered an almost-immediate ROI and has been very well received by our customers.”
Ian Robertson, Gaia Garments
Discover how our agile fulfilment services helped to reintroduce Ed Hardy on the European stage — with serious results. With a 99.6% combined SLA across 15 months, we supported the fashion icon in coming back with a bang.
Learn about how we supported Calla Shoes' global growth with an expansion into the U.S. market. A 460% increase in monthly sales was one of many positives for founder Jennifer Bailey.
Manage seasonal peaks, orders, returns and more with our flexible model – built on the unique needs of fashion and apparel fulfilment.
Offer fast shipping across the UK, EU, US and beyond with our distributed warehouse network. Sell beyond borders and scale without compromise.
Make your fulfilment leaner, cleaner and greener. By utilising existing warehouse space to optimise carrier routes, we help future-focused brands lessen their impact.
Gain total visibility across stock, orders, returns, and shipments with our tech – designed entirely in-house by our 40+ developers.
Enjoy the room to scale across a global network of premium fulfilment centres with our flexible operating model. We'll never hit capacity, and neither will you.
Jennifer Bailey, Founder of Calla Shoes
Michael Boyle, Head of eCommerce & Digital Marketing at Ed Hardy
Lorent Salihu, Gisada
Access our latest blog posts, guides, and insights today!
Prime Day 2025 is coming. Discover the 6 essential questions you should ask your fulfilment partner to avoid delays, stockouts, and customer complaints—and make this your biggest Prime Day yet.
Discover our new AI Reporting Assistant – a smarter, faster way to explore your fulfilment data using plain English. No jargon, no delays – just instant insights on orders, stock, returns, and more.
Discover how predictive fulfilment powered by AI is helping retailers cut returns, reduce fraud, and streamline reverse logistics. Say goodbye to guesswork and hello to smarter fulfilment.
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