Our new fulfilment centre is officially open in Sydney, Australia 🇦🇺 Read the blog to find out more

DIY, garden and pet care fulfilment built to handle more

Whether it's a bulky tool kit or a month's worth of dog food, we'll get your products out of the door quickly, accurately and compliantly. Benefit from a flexible, global fulfilment network that works seamlessly across B2B or DTC channels.

 

  • Expert handling of bulky goods
  • Clean, FIFO-based storage
  • Bundled and multi-SKU assembly
  • Seasonal fulfilment and forecasting

Trusted by leading DIY, pet and garden brands worldwide

Turtle wax logo Russel hobbs logo bledray logo besternet logo judges choice logo A Bathing Ape logo colinfurze logo ecobusters logo tetrosyl logo august & piers logo cotonluv-logo
Turtle wax logo Russel hobbs logo bledray logo besternet logo judges choice logo A Bathing Ape logo colinfurze logo ecobusters logo tetrosyl logo august & piers logo cotonluv-logo
Turtle wax logo Russel hobbs logo bledray logo besternet logo judges choice logo A Bathing Ape logo colinfurze logo ecobusters logo tetrosyl logo august & piers logo cotonluv-logo
Turtle wax logo Russel hobbs logo bledray logo besternet logo judges choice logo A Bathing Ape logo colinfurze logo ecobusters logo tetrosyl logo august & piers logo cotonluv-logo
Turtle wax logo Russel hobbs logo bledray logo besternet logo judges choice logo A Bathing Ape logo colinfurze logo ecobusters logo tetrosyl logo august & piers logo cotonluv-logo

Heavy or hazardous, we've got all your products handled

 

Crates to compost, pet food to power tools – we've seen it all. Our network is fully equipped with racked, pallet, and floor-based storage to ensure we can handle products of all shapes and sizes.

 

You won't have to worry about compliance, either. With compliant handling, UN-approved packaging, and teams trained in COSHH and HAZMAT regulations, we've got the expertise to make your fulfilment a breeze.

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Specialist pick/pack processes to prevent damage in transit

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Optimised courier logic for weight and size-based pricing

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Shipping and storage compliance for DG/AGR goods

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UN-approved packaging, and COSHH and HAZMAT expertise

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Clean and compliant storage for pet food and perishables

 

Pet food and garden products often come with shelf lives, batch numbers, temperature requirements – the list goes on. We handle it all with clean, segregated storage zones, FIFO/FEFO stock rotation, and batch-tracking that keeps you compliant and recall-ready.

 

So, whether you deal in dried food, treats, seeds, or supplements, we've got the team and the expertise to treat your stock with care.

 

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Inventory rotation with FIFO/FEFO for pet food and garden perishables

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Batch tracking for recall readiness and shelf-life monitoring

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Clean, segregated storage zones for animal food and sensitive goods

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Temperature-controlled or ventilated storage where required

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Multi-SKU bundling for a smarter way to do fulfilment 

 

With high SKU volumes and product sets that don't always follow the norm (looking at you, DIY sets and pet grooming packs), it's easy to lose out on efficiency when it comes to bundling products.

 

Thankfully, with barcode-level accuracy and smart assembly workflows, our processes keep everything simple and fast. Plus, our white-labelled service helps you personalise or get retail-ready, ensuring your fulfilment stays one step ahead.

“Our eCommerce operations are fully optimised for our product mix, and the fulfilment centre’s proximity to our national distribution hub makes a real difference. We’ve seen a 34% increase in annual sales and an average shipping time of just 75 minutes after checkout – a true game-changer for our business.”

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Niel Hodgkiss, Jollyes

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Scalable, flexible fulfilment that moves with the seasons

 

Many industries face the same battle: seasonal demand spikes. Thankfully, whether you're supporting that bank holiday DIY project or managing a burst in festive pet gifts, our model flexes with your needs.

 

Not only this, but our demand forecasting tools keep you one step ahead of your consumers, analysing patterns to predict demand spikes and avoid crucial stock issues. Cut down on the guesswork and navigate all seasons with confidence.

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Forecasting for bank holidays, spring planting and gifting spikes

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Temporary space and team expansion for seasonal surges

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Scheduled orders and pre-order fulfilment readiness

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Event or trade show stock dispatch for product showcasing

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Award-winning technology that takes your brand further

 

Our market-leading tech ensures that nothing gets lost in the chaos. Built entirely in-house by our 40+ developers, our all-in-one fulfilment platform provides total visibility across stock, orders, returns, and shipments. We'll integrate with your existing channels (Shopify, Woo, Squarespace, you name it), providing real-time inventory syncing and automation that keeps things fast, simple and scalable.
 
And because we build everything in-house, you'll get a platform that evolves with your brand. No one-size-fits-all. No costly add-ons. No wondering where that last order went. Just powerful, data-driven technology that makes a real difference to each business that uses it.

“We can ship thousands of orders a month, delivering to customers in 30+ countries last year. Compared to our previous solution, fulfilmentcrowd's order management system makes our life so much easier.”

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Caroline Duckett, Apolina

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The fulfilment partner of choice for industry-leading brands

A global impact with a local presence

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Batch and shelf-life control
Manage your short shelf-life products without worry. Our fulfilment logic supports batch tracking, FIFO/FEFO stock rotation and full product traceability.
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Tech that takes you further
Gain total visibility across stock, orders, returns, and shipments with our tech — designed entirely in-house by our 40+ developers.
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Unlimited growth potential
Enjoy the room to scale across a global network of premium fulfilment centres with our flexible operating model. We'll never hit capacity, and neither will you.
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Global network, local delivery
Offer fast shipping across the UK, EU, US and beyond with our distributed warehouse network. Sell beyond borders and scale without compromise.
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Smart, low-impact operations
Make your fulfilment leaner, cleaner and greener. By utilising existing warehouse space to optimise carrier routes, we help future-focused brands lessen their impact.
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High-level hygiene
Maintain peace of mind over stock thanks to proper labelling and handling of regulated products, COSHH and HAZMAT-trained staff, and UN-approved packaging.
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“Our growth is geared around our unique capability to ship goods B2B on pallets and DTC in parcels from a common stockholding and software platform.”

Michael Holden, Supply Chain Director at Ultimate Products

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£166m group turnover in 2023
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30% of total sales are EU business
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2500+ products across 6 brands
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“We’re working with fulfilmentcrowd to enter exciting new markets and ensure we're delivering exceptional experiences for our customers.”

Jon Fawcett, Director of Global eCommerce at Turtle Wax

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150,000+ items dispatched in 2023
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120+ countries distributed to
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99.7% same-day dispatch
Meamora logo

Our ambitious growth depends on a fully integrated supply chain, elastic capacity and the best technology. fulfilmentcrowd offers all this and more.”

Simon Payton, Head of Supply Chain at MeAmora

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100,000+ launch stock units fulfilled
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Complex projects delivered succesfully
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API integration with Exigo/SAP platform
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“fulfilmentcrowd helped us establish a warehouse in Germany as well as the UK allowing us to service our EU customers more effectively.”

Michael Boyle, Head of eCommerce & Digital Marketing at Ed Hardy

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3x increase in revenue
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99.5% same day shipping on new drops
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EU expansion and low-cost shipping
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“From seamless fulfilment to inventory management, their expertise has been a game-changer in helping us expand across Europe and beyond.”

Daniel Djukic, Founder of Empower Brands

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140,236 orders dispatched in under 12 months
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€2.5M+ revenue generated in 1 year
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2.5x ROAS growth

Got a question about DIY, pets and garden fulfilment?

We've answered them below

Do you use the FIFO method?
The FIFO method (First-In-First-Out) is a fundamental part of our inventory management process. FIFO is an essential inventory management technique where the oldest items in your inventory are given priority and sold or used first. This means that the goods or products that arrived earliest in our warehouses are the first to be shipped out to customers or utilised in production.
Why is FIFO important?

The FIFO method provides significant inventory management benefits. 

Minimising product expiry: For businesses dealing with perishable or time-sensitive products, FIFO ensures that older items are dispatched first, significantly reducing the risk of products expiring on the shelves. 

Preventing obsolescence: In industries where products undergo frequent updates or newer versions are released, FIFO helps avoid inventory becoming obsolete, mitigating the risk of unsellable stock. 

Optimising storage and holding Costs: By adhering to FIFO, we optimise storage space by moving older inventory first, resulting in reduced holding costs and maximising space utilisation efficiency. 

Enhancing customer satisfaction: Following the FIFO principle, we ship fresher products to customers, leading to increased customer satisfaction and loyalty. 

Do you offer batch control?

Yes, we do offer batch control. This approach is particularly useful when dealing with large quantities of orders or inventory items. Here's a breakdown of what batch control entails and its benefits: 

Grouping orders: Batch control allows orders to be grouped together based on various criteria, such as geographic location, product type, or shipping method. This grouping enables efficient processing and reduces the complexity of handling individual orders separately. 

Streamlined processing: By processing orders in batches, we can optimise workflows. Instead of picking, packing, and shipping each order independently, our team can handle multiple orders at once, leading to faster processing times and increased overall efficiency. 

Reduced errors: Working with batches reduces the chances of errors during order fulfilment. Once a batch is set up, our team can double-check the accuracy of each order within the batch before processing. This reduces the risk of mixing up products or shipping the wrong items to customers. 

Inventory management: Batch control is crucial for inventory management. It helps track the movement of items in and out of the warehouse, enabling better inventory control and preventing stockouts or overstock situations. 

Can you store and ship large or hazardous products?
Absolutely! We specialise in handling bulky and weighty items across the DIY, garden and pet categories with the right packaging and courier strategies. We’re also trained and certified to store and ship products that fall under ADR/DG or COSHH regulations.
Can you build and fulfil product kits or bundles?
Yes, from DIY toolkits to pet grooming sets and grow kits, we assemble and dispatch custom bundles with full SKU tracking. 
Do you support B2B and DTC fulfilment?
We do – we fulfil orders for online customers, retail stockists and garden or pet store chains, all from the same integrated systems. We offer full support for B2B and DTC fulfilment, ensuring your brand can seamlessly fulfil orders across multiple channels. 
Can you ship internationally?
Yes we can, including DDP, customs-ready documentation, and support for restrictions on regulated or plant-based products. 

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