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Marketplace to omnichannel: How the right eCommerce fulfilment platform gets you there
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fulfilmentcrowd Platform
One global fulfilment platform
Channel Integrations
Out of the box & custom solutions
Product Management
Create, edit & deploy products
Warehouse Management
Driving operational performance
Workflow Management
Order Management
Intelligent & automated workflow
Returns Management
Return resolution & restock
Task Management
Flexible & scalable job scheduling
Purchasing Management
Buying & expedition made simple
Delivery Assured
The answer to bad delivery
Operational Insights
Custom Reporting
The insight to run a better business
Forecasting & Analysis
Smart & integrated prediction
Inventory Planning
The indispensable buying tool
Support & Knowledge Base
Technical & operational support
Carbon Accounting
Collaboration to achieve net zero
Our Solution
How it Works
Setup for success
Business Model
Infinite scale and flex
Product Sectors
Unique capabilities
Warehouse Locations
A global network
Fulfilment Services
Expertise on demand
B2B & DTC fulfilment
One platform for every market
Global Services
UK Fulfilment
Fast, scalable fulfilment across the UK
EU Fulfilment
Seamless cross-border fulfilment
US Fulfilment
Expand into the US with ease
AU Fulfilment
Reach customers across APAC
Shopify Fulfilment
Effortless fulfilment for Shopify brands
Amazon Fulfilment
Scalable fulfilment for Amazon stores
Product Sectors
Alcohol & Beverage
Beauty & Cosmetics
Chilled & Ambient Food
Clothing & Footwear
DIY, Pets & Garden
Health & Lifestyle
Homewares & Furnishings
Sport, Leisure & Gym
Tech & Home Electrical
Scale across the EU & beyond with a trusted global 3PL provider. Our omnichannel fulfilment network combines smart technology, 99%+ order accuracy, and strategically located European centres to help fast-growing B2B & D2C brands expand with confidence.
Simplify EU logistics with structured support on VAT, customs and regulatory compliance. Our fulfilment centres in Germany and across the EU keep orders moving reliably between markets.
Reduce shipping costs and shorten delivery times with strategically located fulfilment centres in Germany, France and the Netherlands.
Manage wholesale and D2C orders from one platform, with live inventory visibility, structured stock control and flexible fulfilment across Germany, the EU and the UK.
Maintain compliant, consistent fulfilment performance across the EU with experienced account managers and operational oversight.
Flexible fulfilment models designed around your operational requirements — no standard templates, just scalable infrastructure that supports growth.
Our tech-driven fulfilment platform provides real-time inventory data, order tracking and SLA reporting — giving you full operational visibility across markets.
We support fast-growing omnichannel brands expanding across Germany, the EU, the UK and international markets. With over 30 years of fulfilment experience, we deliver scalable B2B & D2C order fulfilment designed to handle operational complexity and multi-market growth.
Powered by our proprietary fulfilment platform, our network of strategically located centres across the UK, EU, US and Australia provides reliable, cost-efficient distribution. Located near major carrier hubs, our infrastructure enables fast delivery, live inventory visibility and consistent SLA performance.
“We chose fulfilmentcrowd for their scalable, tech driven solutions, seamless integration, and cost effective pricing, enabling efficient global fulfilment.”
Lorent Salihu, Gisada
No, fulfilmentcrowd’s platform provides a single, unified view for managing your operations worldwide. With the same software operating across our entire fulfilment network, you’ll have seamless visibility of your inventory across multiple regions and sales channels in one centralised view.
Our technology package includes unlimited users, enabling flexible access so you can interact with the platform as much or as little as you’d like. We handle the operational complexities, notifying you only when action is needed or if there’s an issue, so you can stay focused on growth.
We specialise in fulfilling a diverse range of products across multiple sectors, offering tailored solutions for each industry. Our expertise includes:
• Clothing and Footwear: We handle light, fast-moving stock with precision, offering services like global returns management, white-glove handling, and branded packaging to support omnichannel brands in this competitive market.
• Beauty and Cosmetics: Precision and care are key in this sector. Our beauty and cosmetics fulfilment services include batch control, FIFO processes, and seamless kitting to ensure products reach customers in pristine condition.
• Health and Lifestyle Supplements: This growing sector benefits from our fast, efficient health and lifestyle fulfilment solutions, with careful handling and tailored packaging for consumer trust and satisfaction.
• Homewares and Furnishings: We support a variety of home and furnishing brands with specialist fulfilment services, providing expertise in managing diverse product sizes and complex shipping requirements.
• Sports and Leisure Equipment: From gym gear to outdoor essentials, our sports and leisure fulfilment services are designed for efficient order handling and scalability, ensuring a seamless experience for customers.
• Tech and Home Electricals: With tailored services like secure handling, product testing, and tech fulfilment solutions, we support brands with high-value, innovative goods.
• Chilled and Ambient Food: For perishable goods, our chilled and ambient food fulfilment ensures temperature-controlled storage and fast, reliable delivery to maintain product quality.
• Alcohol and Beverages: Our alcohol fulfilment services cater to brands requiring careful handling, regulatory compliance, and global shipping solutions.
• DIY, Pets, and Garden: Our DIY, pets, and garden fulfilment services manage diverse and often bulky items, offering efficient storage, packing, and delivery solutions.
We pride ourselves on offering bespoke solutions tailored to the unique needs of each sector, leveraging our advanced fulfilment technology and global network to meet and exceed customer expectations.
fulfilmentcrowd offers unique capabilities to support the growth of omnichannel brands, powered by the deep functionality of our software technology. Our technology, processes and infrastructure have been specifically designed to concurrently handle both B2B and B2C order fulfilment from a common stock pool and unified app.
The fulfilmentcrowd platform automates order processing through multiple B2C channels and can be integrated with ERP systems to support the custom requirements of B2B, shipping into national and regional distribution centres or direct-to-store. Smooth operations, stock accuracy and fast dispatch creates a consistent customer experience across all channels.
At fulfilmentcrowd, we empower your business to expand globally with ease. Our unrivalled international footprint ensures that your products can reach 99% of the globe within just four days. This is made possible by our network of 16+ high-performance fulfilment centres, strategically located in the UK, EU, USA and AU, close to major carrier hubs for maximum efficiency.
Our proprietary warehouse management system streamlines operations and supports growth. It leverages advanced logic to automatically select the best carrier and service for each order, ensuring optimal delivery performance and generating all necessary shipping documentation.
We provide a range of good, better, best delivery services from each location, enabling you to reach over 150 countries efficiently and cost-effectively. By partnering with major global carriers, we deliver reliability, flexibility, and transparency throughout the entire logistics process.
Our scalable, tech-enabled fulfilment model is designed to support omnichannel brands in reaching new markets and engaging customers worldwide with confidence. Explore how we can help your business grow with our tailored fulfilment solutions.
We operate a global returns solution, inclusive of key returns hubs in each country.
Returns are received, checked by our QA teams and placed back in stock at the earliest convenience. There's no waiting for your returns to travel back to their original stock location before they can be re-sold, the intuitive fulfilmentcrowd platform will manage your inventory across multiple locations, shipping from the location of the return when the next order is placed for the returned SKU and if the delivery destination is suited to be serviced from the returns holding location.
Through our intuitive Returns Management platform, we handle returned products with speed and efficiency, the platform is designed to streamline the entire returns and exchange process, ensuring minimal disruption to your operations.
For added convenience, our Delivery Assured service helps identify and resolve issues before they escalate, offering solutions for late, missing, or damaged deliveries. We provide proactive support, including automated credit claims for carrier issues, so your customers are always informed and taken care of.
By offering a streamlined, technology-driven approach, we help reduce operational costs, optimise inventory, and support your brand’s reputation for excellent customer service. Whether you’re managing omnichannel sales or specific product categories like clothing, tech, or health supplements, we ensure the returns and exchange process aligns with your business goals while exceeding consumer expectations.
The fulfilmentcrowd platform supports a wide range of eCommerce integrations to help you manage your multichannel fulfilment. We offer pre-built integrations with all major eCommerce platforms like Shopify, Amazon, and eBay, as well as marketplaces and emerging channels. Additionally, our flexible Open API allows seamless connections with niche channels, giving you the flexibility to integrate with almost any platform your business uses.
Whether you are scaling your operations with multi-channel selling, expanding into new markets, or looking to manage both B2B and B2C operations from a single platform, we have the tools to support it. By centralising your inventory management and order fulfilment, our platform ensures you can serve customers efficiently across all channels, improving operational efficiency and customer satisfaction.
Looking to expand into Europe but not sure where to start? Let us handle the logistics whilst you focus on growing your brand.
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