White Glove Delivery & Shipping Services

Fragile or high-value items such as jewellery, luxury goods and cosmetics need that extra level of care. Our specialist quality control procedures, trained staff and clinically-clean storage ensure your goods receive the perfect dispatch, every time.

A fully controlled environment

You have the flexibility to locate all your stock or specific items in our cleanroom, which is isolated from the warehouse. It’s temperature-controlled with fully sealed flooring in order to minimise the accumulation of particulate matter. Furthermore, it is subject to access controls and high-definition CCTV for security and ultimate peace of mind.

Supervised quality management & compliance

Stock movements, picking, packing, and returns are all subject to our ISO9001:2015 quality management system, which ensures that fulfilment tasks are completed to a consistently high standard, regardless of personnel or time of year. Any specific packing, gift-wrapping, kitting, or labelling requirements are fully documented and overseen by our Quality Assurance Team, to ensure these tasks are carried out to a high standard.

Technology-led fulfilment centres

Our fulfilment platform efficiently processes instructions and orders that require customisation or embellishment. Items are picked from shelves using handheld scanners and are placed in barcoded totes before being presented to the packing or work benches. Skilled operators are then issued instructions specific to the transaction, so that they can draw down the correct packaging material from stock-controlled stores. Once the order is packaged or the works instruction is complete, the item is presented for quality assurance checks before being routed for dispatch or put away to a picking location.

The finishing touches

As a large-scale purchaser of packaging, we can assist with the sourcing of stock or custom bags and boxes to ensure your goods are presented immaculately when they reach their destinations. For personalisation requirements, we have the capability to operate free-issued apparatus such as engraving or embroidery machines, subject to order volumes.

Handling your goods with care

If your goods need that extra level of TLC, our fulfilment experts are on hand to deliver the perfect dispatch, every time.

"We wanted a partner with good systems who could operate on a Kanban basis, turning our stock quickly and working as an integral part of our global supply chain."

Robbie Kazandjian, Steeda UK

Want to find out more information?

We help companies around the world improve their order fulfilment and delivery performance. If you would like to discuss your requirements in more detail, please contact us.

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