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Why should we be your Valentine?

Falling in love is a risky business. But it more often than not it is a risk worth taking. Part of what makes a fulfilment provider right for you, like that 'special someone' in your life, is how much they put you and your needs first. Here at fulfilmentcrowd, this we are certain is how we can win your heart. Today we'll be chatting about three of our main business pillars that sets us apart from the other 'Tom, Dick and Harry' 3PL providers out there. Our love story begins with our customer experience.

 

A 'customer experience' made in heaven

Why are we the perfect match for you? We believe this all starts with the experience that we provide to you, our customers. Our Head of Customer Experience, Sam Statham has spoken previously about the key principles that an exceptional customer service team will strive to uphold. These include being transparent, honest, empathetic and also proactive - all of these characteristics are vital in terms of sustaining a positive experience for our customers and are positioned at the core of our CX strategy here at fulfilmentcrowd.

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As stated by Sam, our successful customer experience at fulfilmentcrowd is established and sustained by our award winning technology that we have integrated throughout the Crowd: from our fulfilment process, to our user app. This is why we're placing our tech as one of the main reasons why we should win your hearts.

 

Tech it or leave it

We believe in placing the needs of you and your eCommerce business first. Always. Nothing demonstrates this more than our cloud-based technology that powers our platform and our app; making your user experience within the Crowd as streamlined as possible. Now that is definitely something to swoon over. We are constantly making improvements to our software and technological integrations, most notably within our application right now, that will largely benefit you and your online brand, as Josh Lowe - one of our talented Software Developers - mentions below.

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In a world where technology is continuously shifting towards the next best thing, fulfilmentcrowd does just that. All whilst keeping your experience on our platforms and throughout your Crowd journey as sleek and hassle-free as we can. More details regarding our new app can be found throughout Josh's employee spotlight feature here.

The grass is greener...for real!

We may not be at zero carbon emissions (yet), but we are working towards a greener future for the eCommerce industry one order at a time with our Lorax Project: unlocking more sustainable fulfilment for your online brand.

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The Lorax Project has been all about implementing positive change within our industry in terms of driving down carbon emissions. From a warehouse perspective, Matrix park is powered by low-energy LED lights; our Born centre in The Netherlands houses solar panels across the roof of the centre and our Otters Brook warehouse is powered entirely by renewable energies. That ought to tug at your heartstrings. Are we your missing piece?

From fulfilmentcrowd, with love

You're not going to entrust your orders (or your heart for that matter) with just anyone. Which is why we believe we are your perfect match. Make your moves to join the Crowd today and we'll do the rest.

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