Product Features
fulfilmentcrowd Platform
One global fulfilment platform
Channel Integrations
Out of the box & custom solutions
Product Management
Create, edit & deploy products
Warehouse Management
Driving operational performance
Workflow Management
Order Management
Intelligent & automated workflow
Returns Management
Return resolution & restock
Task Management
Flexible & scalable job scheduling
Purchasing Management
Buying & expedition made simple
Delivery Assured
The answer to bad delivery
Operational Insights
Custom Reporting
The insight to run a better business
Forecasting & Analysis
Smart & integrated prediction
Inventory Planning
The indispensable buying tool
Support & Knowledge Base
Technical & operational support
Carbon Accounting
Collaboration to achieve net zero
Our Solution
How it Works
Setup for success
Business Model
Infinite scale and flex
Product Sectors
Unique capabilities
Warehouse Locations
A global network
Fulfilment Services
Expertise on demand
Global Services
UK Fulfilment
Fast, scalable fulfilment across the UK
EU Fulfilment
Seamless cross-border fulfilment
US Fulfilment
Expand into the US with ease
AU Fulfilment
Reach customers across APAC
Shopify Fulfilment
Effortless fulfilment for Shopify brands
Amazon Fulfilment
Scalable fulfilment for Amazon stores
Product Sectors
Alcohol & Beverage
Beauty & Cosmetics
Chilled & Ambient Food
Clothing & Footwear
DIY, Pets & Garden
Health & Lifestyle
Homewares & Furnishings
Sport, Leisure & Gym
Tech & Home Electrical
Expand without limits — our 3rd party fulfillment centers in the UK, EU, US, and AU give you global reach, lower shipping costs, and faster delivery. With 30+ years’ experience, we’re the 3PL partner trusted by 250+ brands worldwide.
Our proven onboarding process gets you set up smoothly, with expert support at every stage — so you can start fulfilling orders with confidence.
You’ll meet your dedicated Onboarding Manager and get your account live with us. Then, set user access, configure your billing preferences, and take a quick tour of our award-winning platform’s key tools and features.
Next, it’s time to configure your account. We’ll cover everything from product setup and channel connections to inventory transfers and carrier mapping. If you need any bespoke configurations, we’ll implement or schedule those in this phase. As your stock arrives, we’ll confirm, track and receipt every item, making sure it’s all ready for fulfilment.
Once you’re all set up, we’ll run thorough system tests to ensure sales order imports and fulfilment processes work exactly as they should. Plus, you’ll get hands-on platform training, teaching you how to make the most of our features and manage your operations with confidence. When you’re happy, we’ll go live, and outbound shipping will get under way.
After launch, we’ll check in weekly to monitor progress and address any concerns you might have. Our team stays on-hand for ongoing support, troubleshooting and optimisation, ensuring your fulfilment operation runs smoothly as you scale.
As we wrap up onboarding, we’ll pass you over to your dedicated Account Manager or our Customer Operations team. Through these channels you’ll have access to fulfilment experts who’ll ensure everything keeps running as it should. All queries will be handled seamlessly via the fulfilmentcrowd platform.
Expand without limits and put your products on the global stage with one trusted third-party logistics partner. With 30+ years of experience, we’ve helped fast-growing brands scale through rapid, reliable DTC and B2B fulfilment across multiple territories.
Our award-winning platform powers a global 3PL network across the UK, EU, USA and AU — with every fulfilment centre strategically located near major carrier hubs for faster shipping, lower costs, and happier customers.
“Being smart isn’t enough to build a truly successful brand - you need the right partnerships. With fulfilmentcrowd, we’ve built a scalable, data-driven infrastructure that’s powered our rapid growth.”
Daniel Djukic, Empower Brands
Simplify and automate your fulfilment with one powerful platform. From day one, you’ll have total visibility across every order, warehouse, and shipment in our global 3PL network. One login gives you control of stock placement, international shipping, and returns — all powered by our in-house technology. No multiple providers, no fragmented systems, just fast, flexible, and fully connected fulfilment.
"Expanding globally requires a partner that removes barriers to growth. fulfilmentcrowd's tech-driven solutions, expertise in regulated products, and seamless multichannel integration are instrumental to our growth"
Lorent Salihu, Gisada
See how our customers are expanding across multiple markets with ease.
Ed Hardy: A Brand Fulfilling its Potential in a Post-Brexit World
Discover how Ed Hardy have thrived on a global scale when presented with challenges such as the aftermath of Brexit.
Read the full story
Me Amora x fulfilmentcrowd: Packaged To Perfection
Partnering with fulfilmentcrowd offers your brand an accelerated path to growth with tailored, data-driven fulfilment solutions. Our in-house technology empowers rapid deployment, helping you tap into incremental revenue opportunities by entering new markets ahead of competitors. Each project is guided by our experienced industry professionals, supported by an advanced technology team that ensures a seamless and robust transition. With rigorously planned implementation strategies, fulfilmentcrowd has delivered exceptional results for hundreds of brands globally, offering an unbeatable timeframe and proven reliability every step of the way. Read some of our success stories on our case study page.
We specialise in fulfilling a diverse range of products across multiple sectors, offering tailored solutions for each industry. Our expertise includes:
• Clothing and Footwear: We handle light, fast-moving stock with precision, offering services like global returns management, white-glove handling, and branded packaging to support omnichannel brands in this competitive market.
• Beauty and Cosmetics: Precision and care are key in this sector. Our beauty and cosmetics fulfilment services include batch control, FIFO processes, and seamless kitting to ensure products reach customers in pristine condition.
• Health and Lifestyle Supplements: This growing sector benefits from our fast, efficient health and lifestyle fulfilment solutions, with careful handling and tailored packaging for consumer trust and satisfaction.
• Homewares and Furnishings: We support a variety of home and furnishing brands with specialist fulfilment services, providing expertise in managing diverse product sizes and complex shipping requirements.
• Sports and Leisure Equipment: From gym gear to outdoor essentials, our sports and leisure fulfilment services are designed for efficient order handling and scalability, ensuring a seamless experience for customers.
• Tech and Home Electrical's: With tailored services like secure handling, product testing, and tech fulfilment solutions, we support brands with high-value, innovative goods.
• Chilled and Ambient Food: For perishable goods, our chilled and ambient food fulfilment ensures temperature-controlled storage and fast, reliable delivery to maintain product quality.
• Alcohol and Beverages: Our alcohol fulfilment services cater to brands requiring careful handling, regulatory compliance, and global shipping solutions.
• DIY, Pets, and Garden: Our DIY, pets, and garden fulfilment services manage diverse and often bulky items, offering efficient storage, packing, and delivery solutions.
We pride ourselves on offering bespoke solutions tailored to the unique needs of each sector, leveraging our advanced fulfilment technology and global network to meet and exceed customer expectations.
fulfilmentcrowd offers unique capabilities to support the growth of omnichannel brands, powered by the deep functionality of our software technology. Our technology, processes and infrastructure have been specifically designed to concurrently handle both B2B and B2C order fulfilment from a common stock pool and unified app.
The fulfilmentcrowd platform automates order processing through multiple B2C channels and can be integrated with ERP systems to support the custom requirements of B2B, shipping into national and regional distribution centres or direct-to-store. Smooth operations, stock accuracy and fast dispatch creates a consistent customer experience across all channels.
The fulfilmentcrowd platform supports a wide range of eCommerce integrations to help you manage your multichannel fulfilment. We offer pre-built integrations with all major eCommerce platforms like Shopify, Amazon, and eBay, as well as marketplaces and emerging channels. Additionally, our flexible Open API allows seamless connections with niche channels, giving you the flexibility to integrate with almost any platform your business uses.
Whether you are scaling your operations with multi-channel selling, expanding into new markets, or looking to manage both B2B and B2C operations from a single platform, we have the tools to support it. By centralising your inventory management and order fulfilment, our platform ensures you can serve customers efficiently across all channels, improving operational efficiency and customer satisfaction.
We operate a global returns solution, inclusive of key returns hubs in each country.
Returns are received, checked by our QA teams and placed back in stock at the earliest convenience. There's no waiting for your returns to travel back to their original stock location before they can be re-sold, the intuitive fulfilmentcrowd platform will manage your inventory across multiple locations, shipping from the location of the return when the next order is placed for the returned SKU and if the delivery destination is suited to be serviced from the returns holding location.
Through our intuitive Returns Management platform, we handle returned products with speed and efficiency, the platform is designed to streamline the entire returns and exchange process, ensuring minimal disruption to your operations.
For added convenience, our Delivery Assured service helps identify and resolve issues before they escalate, offering solutions for late, missing, or damaged deliveries. We provide proactive support, including automated credit claims for carrier issues, so your customers are always informed and taken care of.
By offering a streamlined, technology-driven approach, we help reduce operational costs, optimise inventory, and support your brand’s reputation for excellent customer service. Whether you’re managing omnichannel sales or specific product categories like clothing, tech, or health supplements, we ensure the returns and exchange process aligns with your business goals while exceeding consumer expectations.
Absolutely! We have extensive experience in shipping inventory to B2B and wholesale partners, and we already support many clients with similar needs. Our open API enables seamless integration with EDI and ERP systems, which our engineers incorporate during onboarding to streamline setup.
We expertly manage inbound stock flow to major B2B partners, retailers, and third-party marketplaces like Holland & Barrett, Zalando, ASOS, and even a variety of professional football clubs.
Get in touch with our team and learn how our solutions can take your business to new heights.
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