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Fulfilment and logistics

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Strong logistics ensure orders are processed, packed, and shipped efficiently, despite higher-than-usual order volumes. This prevents delays and errors that harm customer trust and damage brand reputation.
By placing products closer to your customers, you can reduce shipping distances, protect your products from regional disruptions, and provide a straightforward returns process to your customers.
Automation supports rapid sorting, picking, packing, and data handling, reducing manual errors and boosting capacity.
Customs expertise, strong carrier partnerships, and compliance with local regulations are vital in ensuring smooth cross-border and international delivery. By tapping into a fulfilment provider with a global network, retailers can rely on local compliance expertise, or choose to expand globally and place products closer to international customers.
Switching fulfilment providers just before or during peak comes with its risks, but can be a worthwhile risk if done correctly. Choose a partner with experience of pre- or mid-peak switching, plan extensively with clear timelines, and ensure thorough data and inventory reconciliation.

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